I needed a lock repaired, and when I contacted ESP, I got a call back within 2 minutes. Kyle came out to do the repair in about 15 minutes! He fixed the lock and another lock that wasn't functioning properly. He was done in about 20 minutes. Everything works great! I think it was a reasonable price.
M S.
Jun 2024
We went in for 2 new keys to be cut Quick efficient friendly Also spoke to somebody on the phone before we arrived, and they gave us a guesstimate of the cost, which was accurate.and reasonable Everything straightforward and transparent definitely will use again
Carole MacKenzie
May 2024
Knowledgeable, helpful and great to deal with!
Kai Alexandra Hill
Apr 2024
Excellent service, really kind and helpful owner. If you lose your car key, do not waste extra money by going to the dealership!
Francisco Ordaz
Apr 2024
This place took advantage of me in a vulnerable situation. I was working in the area but live 3 hours away, I ended up breaking my truck key in half and after giving them a call, the lady said to give her 5 minutes to get me an estimate, 5 minutes turned to 15 so I called again just for some guy to answer, his name was Eyal said if I waited till tomorrow it would be in the low $200's. When I explained my situation, he said $300 for the drive and labor, I was only 7 minutes from the shop, to add insult to injury he said the key he gave me only cost him $5, and it took him no more than 5 minutes of labor. He highly recommended I give him cash or zelle him the money. I feel like they took advantage of my situation and don't recommend them
Laurie M.
Mar 2024
After putting together a request on Yelp, they sent me several different companies. ESP Locksmith was one of them and they responded by telling me that they are located in Santa Barbara and do not service the Ventura area. I thought it would be helpful to have this in the reviews for anyone else that is looking.
Renee L.
Mar 2024
My daughter lost her keys and her housemate was out of town so I submitted a request to ESP on Yelp to inquire about lockout service and cutting a new key. Alan responded very promptly and gave me a quote - $100 for lockout service and $30+ to cut a new key. He dispatched Kyle who met my daughter, checked her proof of residence, and quickly let her into the house. He then cut her a couple of new keys. The next day, someone turned in my daughter's keys to the lost and found and she discovered that her old key no longer worked on the door. When Kyle asked if she wanted her lock rekeyed, she said yes, not knowing that it meant changing the lock to work with new keys. Fortunately, for a mere $95, ESP was able to come back again to switch the lock back to work with the old set of keys so that her housemate didn't get stuck outside. Thanks for the quick service and giving us peace of mind during a stressful situation!
Charlotte Clarke-Terrier
Jan 2024
Amazing service. Fast and cost-effective. He cut me a home key is less than a minute and was only $3.15! Works perfectly.
David Moorman
Jan 2024
Went to ESP Locksmith to get a few keys made. It's conveniently located with plenty of nearby parking. They have an incredibly wide array of locks, keys, safes, keychains and lanyards and so much more. Aysia the young lady who helped me was incredibly helpful and knowledgeable as well. She answered all of my questions pertaining to my specific purchase as well as all of my random "do you have" and "what're these" type questions as well. All with a smile while completing my order. This shop handles everything related to locks and keeping things locked in a safe secure manner. They even have mobile service. Lock their number into your phone!
Brandon Brown
Jan 2024
To expensive. Charged 1000 dollars to unlock a door.
Tina K.
I needed a lock repaired, and when I contacted ESP, I got a call back within 2 minutes. Kyle came out to do the repair in about 15 minutes! He fixed the lock and another lock that wasn't functioning properly. He was done in about 20 minutes. Everything works great! I think it was a reasonable price.
M S.
We went in for 2 new keys to be cut Quick efficient friendly Also spoke to somebody on the phone before we arrived, and they gave us a guesstimate of the cost, which was accurate.and reasonable Everything straightforward and transparent definitely will use again
Carole MacKenzie
Knowledgeable, helpful and great to deal with!
Kai Alexandra Hill
Excellent service, really kind and helpful owner. If you lose your car key, do not waste extra money by going to the dealership!
Francisco Ordaz
This place took advantage of me in a vulnerable situation. I was working in the area but live 3 hours away, I ended up breaking my truck key in half and after giving them a call, the lady said to give her 5 minutes to get me an estimate, 5 minutes turned to 15 so I called again just for some guy to answer, his name was Eyal said if I waited till tomorrow it would be in the low $200's. When I explained my situation, he said $300 for the drive and labor, I was only 7 minutes from the shop, to add insult to injury he said the key he gave me only cost him $5, and it took him no more than 5 minutes of labor. He highly recommended I give him cash or zelle him the money. I feel like they took advantage of my situation and don't recommend them
Laurie M.
After putting together a request on Yelp, they sent me several different companies. ESP Locksmith was one of them and they responded by telling me that they are located in Santa Barbara and do not service the Ventura area. I thought it would be helpful to have this in the reviews for anyone else that is looking.
Renee L.
My daughter lost her keys and her housemate was out of town so I submitted a request to ESP on Yelp to inquire about lockout service and cutting a new key. Alan responded very promptly and gave me a quote - $100 for lockout service and $30+ to cut a new key. He dispatched Kyle who met my daughter, checked her proof of residence, and quickly let her into the house. He then cut her a couple of new keys. The next day, someone turned in my daughter's keys to the lost and found and she discovered that her old key no longer worked on the door. When Kyle asked if she wanted her lock rekeyed, she said yes, not knowing that it meant changing the lock to work with new keys. Fortunately, for a mere $95, ESP was able to come back again to switch the lock back to work with the old set of keys so that her housemate didn't get stuck outside. Thanks for the quick service and giving us peace of mind during a stressful situation!
Charlotte Clarke-Terrier
Amazing service. Fast and cost-effective. He cut me a home key is less than a minute and was only $3.15! Works perfectly.
David Moorman
Went to ESP Locksmith to get a few keys made. It's conveniently located with plenty of nearby parking. They have an incredibly wide array of locks, keys, safes, keychains and lanyards and so much more. Aysia the young lady who helped me was incredibly helpful and knowledgeable as well. She answered all of my questions pertaining to my specific purchase as well as all of my random "do you have" and "what're these" type questions as well. All with a smile while completing my order. This shop handles everything related to locks and keeping things locked in a safe secure manner. They even have mobile service. Lock their number into your phone!
Brandon Brown
To expensive. Charged 1000 dollars to unlock a door.