I'm not sure how to review them, because they were so friendly, but not as knowledgeable as they may seem. We had an issue with our electric hot water heater not working. They resolved that, but also moved our solar system from 240v to 120v, there were two breakers previously. I asked him if the solar was working, he looked at our power meter and said it was going backwards, so we are making power. We lost a couple weeks of production because of it.
I also lowered my review by a star, because their estimate for a panel upgrade was $1k+ over our other estimates, and what we were told by our electrician friends.
I gave them a star for showing up on short notice, and resolving our hot water heater issue.
Update: I was called by the owner. He seemed a bit manic, going between a dismissive "whatever helps you sleep at night" regarding my rating and "I will fire the guy responsible" regarding his guy telling me something about a solar system that, he admitted, they know nothing about. I hope he doesn't fire his staff over this, because lack of training isn't their fault.
I added an image of the before and after for the solar breaker. There were two 40 amp breakers, and that was replaced by one 20 amp breaker. It seems like a very obvious thing to have changed, and noticing the big breaker missing was the reason I asked if the solar was working. I eventually used a voltage tester on the main solar line to learn it wasn't working, something they could have done easily at the time. He had one in his pocket.
Had the owner called to apologize and said he would talk to his guys so this won't happen again (regarding them asserting anything regarding solar systems), I probably would have changed my rating. He talked more about his rating, than he did improving his business to prevent this type of thing from happening.
I'm lowering my review to 1 star, because my wife an I were both creeped out having owner look me up and call me just to vent over an online review. There is a lack of social awareness. I don't know how them being a "small business for 35 years" matters to me. I was looking for an honest electrician, not a charity. Hopefully this will make sure they take their customer's complaints seriously in the future.
Karen Brain
Jul 2024
Great experience, great prices! We had two Mitsubishi mini AC/Heating units replaced in our home. This crew was fantastic! Now we have AC again, just in time for the summer heat. Highly recommend working with this company!
Elizabeth C.
Sep 2023
If I could give 10 stars I would because the work that was done at my house was impeccable, flawless. These electricians know what they are doing, they do it correct, they don't take short cuts, they're very clean and neat, they're extremely nice and professional. They did quite a bit of work in my home, two days total. Jose was absolutely wonderful to work with also Fernando and Frankie. There was a fourth gentleman and I just don't recall his name but all four guys were so good at what they do. They measure, they use levels, they do not take any short cuts. I would recommend these guys to anyone if you want the job done correctly then these are the people to call.EXCELLENT WORK!!
Bradley S.
Sep 2023
Where do I begin? Dean, the owner, was responsive and easy to work with. Frankie, the lead electrician and the Interwest crew are the best of the best. We had extensive electrical work done on our 1940s home and Frankie and his team did an amazing job. We had a couple unexpected surprises during our project but Frankie was honest, upfront, and explained the pros and cons of every repair/ upgrade. As stressful as this project was for us, Frankie and his team made it feel easy and we felt comfortable working with them. They listened to what we wanted and seamlessly executed our plan. I can't recommend this company enough. They will definitely be our go to for any electrical work in the future.
Sep 2023
Dean is great and I've had nothing but an excellent experience with Interwest. There is total pride of ownership - responsive, meticulous, and a real desire to get the job done right.
Josh Carr
Aug 2023
Dean is great and I've had nothing but an excellent experience with Interwest. There is total pride of ownership - responsive, meticulous, and a real desire to get the job done right.
sam s.
Aug 2023
Fast, efficient, very knowledgeable, pros, professional, solid communication and responsive, prices are very fair, would use them again for sure. Frankie's the man. No negatives.
Alta S.
May 2023
Interwest Electric's owner, Dean, came to our house to inspect the work location for a new 40 AMP 240 VOLT circuit and later the same day emailed a signed cost estimate. Payment was due after the work was completed. Electricians Jose and Raphael installed the circuit and afterwards cleaned up the areas where they had worked. Every interaction with Interwest Electrical was professional, timely and courteous. We are very pleased with the quality of our new electric circuit.
Kinsee M.
Mar 2023
We got quoted about half of what the actual cost ended up being with no real explanation of why the actual cost was so much higher than the quote. Annoyed because we could/would have shopped around and got a better price had we known the estimate was so far off.
DJ P.
Sep 2022
I'm a new, first-time homeowner, so dealing with minor repair work has been a crash course in hiring contractors. And working with Interwest Electric has been a highlight in my first few weeks in homeownership.Dean got back to me so quickly and was true to his quote. Frankie was friendly, knowledgeable, punctual, and fast -- it seems like it's hard to find all four in a contractor. He even suggested some other work that he could get done pretty quickly.Do not hesitate to call these guys. They're definitely at the top of my Recommend list!
Blake McDonald
I'm not sure how to review them, because they were so friendly, but not as knowledgeable as they may seem. We had an issue with our electric hot water heater not working. They resolved that, but also moved our solar system from 240v to 120v, there were two breakers previously. I asked him if the solar was working, he looked at our power meter and said it was going backwards, so we are making power. We lost a couple weeks of production because of it.
I also lowered my review by a star, because their estimate for a panel upgrade was $1k+ over our other estimates, and what we were told by our electrician friends.
I gave them a star for showing up on short notice, and resolving our hot water heater issue.
Update: I was called by the owner. He seemed a bit manic, going between a dismissive "whatever helps you sleep at night" regarding my rating and "I will fire the guy responsible" regarding his guy telling me something about a solar system that, he admitted, they know nothing about. I hope he doesn't fire his staff over this, because lack of training isn't their fault.
I added an image of the before and after for the solar breaker. There were two 40 amp breakers, and that was replaced by one 20 amp breaker. It seems like a very obvious thing to have changed, and noticing the big breaker missing was the reason I asked if the solar was working. I eventually used a voltage tester on the main solar line to learn it wasn't working, something they could have done easily at the time. He had one in his pocket.
Had the owner called to apologize and said he would talk to his guys so this won't happen again (regarding them asserting anything regarding solar systems), I probably would have changed my rating. He talked more about his rating, than he did improving his business to prevent this type of thing from happening.
I'm lowering my review to 1 star, because my wife an I were both creeped out having owner look me up and call me just to vent over an online review. There is a lack of social awareness. I don't know how them being a "small business for 35 years" matters to me. I was looking for an honest electrician, not a charity. Hopefully this will make sure they take their customer's complaints seriously in the future.
Karen Brain
Great experience, great prices! We had two Mitsubishi mini AC/Heating units replaced in our home. This crew was fantastic! Now we have AC again, just in time for the summer heat. Highly recommend working with this company!
Elizabeth C.
If I could give 10 stars I would because the work that was done at my house was impeccable, flawless. These electricians know what they are doing, they do it correct, they don't take short cuts, they're very clean and neat, they're extremely nice and professional. They did quite a bit of work in my home, two days total. Jose was absolutely wonderful to work with also Fernando and Frankie. There was a fourth gentleman and I just don't recall his name but all four guys were so good at what they do. They measure, they use levels, they do not take any short cuts. I would recommend these guys to anyone if you want the job done correctly then these are the people to call.EXCELLENT WORK!!
Bradley S.
Where do I begin? Dean, the owner, was responsive and easy to work with. Frankie, the lead electrician and the Interwest crew are the best of the best. We had extensive electrical work done on our 1940s home and Frankie and his team did an amazing job. We had a couple unexpected surprises during our project but Frankie was honest, upfront, and explained the pros and cons of every repair/ upgrade. As stressful as this project was for us, Frankie and his team made it feel easy and we felt comfortable working with them. They listened to what we wanted and seamlessly executed our plan. I can't recommend this company enough. They will definitely be our go to for any electrical work in the future.
Dean is great and I've had nothing but an excellent experience with Interwest. There is total pride of ownership - responsive, meticulous, and a real desire to get the job done right.
Josh Carr
Dean is great and I've had nothing but an excellent experience with Interwest. There is total pride of ownership - responsive, meticulous, and a real desire to get the job done right.
sam s.
Fast, efficient, very knowledgeable, pros, professional, solid communication and responsive, prices are very fair, would use them again for sure. Frankie's the man. No negatives.
Alta S.
Interwest Electric's owner, Dean, came to our house to inspect the work location for a new 40 AMP 240 VOLT circuit and later the same day emailed a signed cost estimate. Payment was due after the work was completed. Electricians Jose and Raphael installed the circuit and afterwards cleaned up the areas where they had worked. Every interaction with Interwest Electrical was professional, timely and courteous. We are very pleased with the quality of our new electric circuit.
Kinsee M.
We got quoted about half of what the actual cost ended up being with no real explanation of why the actual cost was so much higher than the quote. Annoyed because we could/would have shopped around and got a better price had we known the estimate was so far off.
DJ P.
I'm a new, first-time homeowner, so dealing with minor repair work has been a crash course in hiring contractors. And working with Interwest Electric has been a highlight in my first few weeks in homeownership.Dean got back to me so quickly and was true to his quote. Frankie was friendly, knowledgeable, punctual, and fast -- it seems like it's hard to find all four in a contractor. He even suggested some other work that he could get done pretty quickly.Do not hesitate to call these guys. They're definitely at the top of my Recommend list!