Knowledgeable And very professional. I am very comfortable talking my high-quality woven rugs here for care.
Shawn Balthazar
Nov 2022
I emailed for an estimate for a rug cleaning and I received the most thoughtful and helpful response! Lisa let me know they couldn't safely clean my rug, explained why (in great depth!), offered suggestions and alternative methods that might work instead of a professional cleaning, and shared advice on what to look for when rug shopping in the future. I really appreciated the response and it kind of makes me want to find a rug they can clean, just so I can support the business.
Britney E.
May 2022
This family owned business was absolutely amazing. i had a rug with moth damage - they were able to identify the extent of the problem and provide advice through several emails, ultimately resulting in the rug being disposed of. I didn't end up using their services to clean and restore, yet they continued to communicate with me and provide help with the disposal and offer advice for future purchasing of a new rug. This level of honest service will be rewarded with my future business! Thank you Lisa and Chris!
CYNTHIA O'KEEFFE
Apr 2022
My extended family has entrusted the cleaning and restoration of their Chinese and Indian carpets for over 20 years.Ms Blatchford's family business provides the best care to woolen and silk fine carpets. No detail is overlooked: Kay and her team have extensive understanding of the history and manufacturing processes used in the creation of fine rugs, which informs the best care for these heirlooms.If your hand loomed, braided, or looped rugs need restoration and cleaning, this is the place to bring them.I am grateful for the expertise and personal attention they have given us, keeping us informed through each step of the processes they employ. The results are always beautiful.Thank you, Kay Blatchford and family!
Pearl R.
Oct 2021
I emailed this company about having my small rug cleaned and attached photos. They responded promptly and extremely knowledgeable about my rug and the company that made it. My rug is 55 years old and told me they don't work on these kinds of rugs and made an excellent recommendation. Friendly, honest and I was quite impressed!
Romualdo V.
Aug 2021
The only place in the San Diego to go. A rare gem. Been going here for possibly ten years.
Aimee D.
Jun 2021
I was gifted a 20 year old rug from my parents. It was made in Iran and is gorgeous but it reeked of dog urine that was many years old (as in, the dogs are long gone but the smell is still there). We had it professionally cleaned elsewhere and it still smelled awful. We were ready to give up on it but a friend referred me to Blatchfords. I was doubtful but I'm so happy that my rug was saved! It's unbelievable that the smell is completely gone and the rug is restored! The enzyme wash truly works. You will not be disappointed.
Mary Klement
Feb 2021
Kaen Blatchfod and. her team did an amazing job on my old white and flowered needlepoint rug. I have been bringing my antique rugs to her for many years but when I spilled a glass red wine on it during a dinner party I had no hope of any rescue. She said give it to me and let me try. I just got it back a week ago and it is beautiful. I can't see any stains on the rug at all!
Karen Anderson
Feb 2021
I have been getting my rugs cleaned and treated at Blatchford's for years. Today, Christmas Day 2020 ( need I say more?) , I spilled coffee on our Tufenkian rug. After quickly blotting up the worst of it, I went to their website where I knew I would find the reference Lisa had sent in the past, "how to treat spills". The Blatchford's website is so organized, as is her blog, that I was able to quickly find the reference and start handling the spill as the experts advise. No guessing, just the right info at my fingertips. Thank you, Lisa, for being a great resource!
Diane Tye
Feb 2021
I never write reviews but these people deserve it! They are so honest and professional and share their love of handcrafted beautiful pieces of work. It was a joy to see their shop and how it all works! Can't wait to pick up my pieces to ask a few more questions. Give you all the time you want. My daughter had used them and recommended them to us and we are well pleased.
Jerry Marino
Knowledgeable And very professional. I am very comfortable talking my high-quality woven rugs here for care.
Shawn Balthazar
I emailed for an estimate for a rug cleaning and I received the most thoughtful and helpful response! Lisa let me know they couldn't safely clean my rug, explained why (in great depth!), offered suggestions and alternative methods that might work instead of a professional cleaning, and shared advice on what to look for when rug shopping in the future. I really appreciated the response and it kind of makes me want to find a rug they can clean, just so I can support the business.
Britney E.
This family owned business was absolutely amazing. i had a rug with moth damage - they were able to identify the extent of the problem and provide advice through several emails, ultimately resulting in the rug being disposed of. I didn't end up using their services to clean and restore, yet they continued to communicate with me and provide help with the disposal and offer advice for future purchasing of a new rug. This level of honest service will be rewarded with my future business! Thank you Lisa and Chris!
CYNTHIA O'KEEFFE
My extended family has entrusted the cleaning and restoration of their Chinese and Indian carpets for over 20 years.Ms Blatchford's family business provides the best care to woolen and silk fine carpets. No detail is overlooked: Kay and her team have extensive understanding of the history and manufacturing processes used in the creation of fine rugs, which informs the best care for these heirlooms.If your hand loomed, braided, or looped rugs need restoration and cleaning, this is the place to bring them.I am grateful for the expertise and personal attention they have given us, keeping us informed through each step of the processes they employ. The results are always beautiful.Thank you, Kay Blatchford and family!
Pearl R.
I emailed this company about having my small rug cleaned and attached photos. They responded promptly and extremely knowledgeable about my rug and the company that made it. My rug is 55 years old and told me they don't work on these kinds of rugs and made an excellent recommendation. Friendly, honest and I was quite impressed!
Romualdo V.
The only place in the San Diego to go. A rare gem. Been going here for possibly ten years.
Aimee D.
I was gifted a 20 year old rug from my parents. It was made in Iran and is gorgeous but it reeked of dog urine that was many years old (as in, the dogs are long gone but the smell is still there). We had it professionally cleaned elsewhere and it still smelled awful. We were ready to give up on it but a friend referred me to Blatchfords. I was doubtful but I'm so happy that my rug was saved! It's unbelievable that the smell is completely gone and the rug is restored! The enzyme wash truly works. You will not be disappointed.
Mary Klement
Kaen Blatchfod and. her team did an amazing job on my old white and flowered needlepoint rug. I have been bringing my antique rugs to her for many years but when I spilled a glass red wine on it during a dinner party I had no hope of any rescue. She said give it to me and let me try. I just got it back a week ago and it is beautiful. I can't see any stains on the rug at all!
Karen Anderson
I have been getting my rugs cleaned and treated at Blatchford's for years. Today, Christmas Day 2020 ( need I say more?) , I spilled coffee on our Tufenkian rug. After quickly blotting up the worst of it, I went to their website where I knew I would find the reference Lisa had sent in the past, "how to treat spills". The Blatchford's website is so organized, as is her blog, that I was able to quickly find the reference and start handling the spill as the experts advise. No guessing, just the right info at my fingertips. Thank you, Lisa, for being a great resource!
Diane Tye
I never write reviews but these people deserve it! They are so honest and professional and share their love of handcrafted beautiful pieces of work. It was a joy to see their shop and how it all works! Can't wait to pick up my pieces to ask a few more questions. Give you all the time you want. My daughter had used them and recommended them to us and we are well pleased.