Reviews

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  • Chuck Ringdahl
    Dec 2023

    Does a great job and professional quality

  • Tina Fisher
    Dec 2023

    Blatchford's is a highly professional organization, as well as a family run business with a personal touch. They are so knowledgeable in their craft. Kate and Lisa have been cleaning and repairing my antique and newer oriental rugs for 25 years. There was a bad flood at my house recently, and Lisa literally saved my drenched rugs by her fast action. She even found a way to restore a favorite runner's background from a flood damaged blotchy bubble gum pink to its previous cream color. And when my dog rubbed himself on 2 rugs after he got sprayed by a skunk, Blatchfords got the stink out of the rugs when it took another few months to get the dog back to normal. Lisa was awesome after the flood in submitting all the data the picky insurance company adjuster wanted in order to reimburse for restoration. This has been the one thing post flood that I knew would be done right, and Blatchford's came through. You can truly trust these people with your family heirlooms. It is such a pleasure to work with skilled professionals!

  • Gary Hughes
    Oct 2023

    We had an expensive 30 year old Bokhara rug that needed replacement of the end tassels. The replacement of the tassels by Blatchfords and washing made the rug look like new and ready for another 30 years

  • William K.
    Aug 2023

    Lisa Wagner CRS, NIRC Certified Rug Specialist is very knowledgable about rug making and cleaning. I have a wool rug that my dog pee'd on and I reached out to many rug cleaners in San Diego and Lisa responded to my inquiry with a very extensive explanation about my rug and the risks and benefits of cleaning it. From just one picture, she identified it as a tuft (opposed to woven) rug and that areas of this rug that have been cleaned in the past by my Bissell had left a bit of moisture in the backing foundation because the machine is not strong enough to remove what it puts in. She explained that If my rug were handwoven, it would not be an issue, but tufted rugs are very prone to mildew in the latex adhesive backing so pet accidents and clean up efforts both create fungal and bacterial issues in these India tufted rugs.I learned that wool rugs need to be fully washed, but tufted rug construction from India cannot be soaked without creating issues with the latex, it is just not as strong as it should be. And with tufted rugs they need a full sanitizing soak to address the fungal/bacterial odor-causing issues - so the soaking it needs ends up creating the need for likely a major repair.Thank you for the education Lisa and now I'm more aware of the risks of fully submersing my rug in a cleaning process. However, I will have to reconsider the potential of a $1,000 cleaning and potential repair of the backing.

  • Madeline R.
    Jun 2023

    I took one of my floor rugs to have it cleaned. I had a dog in the house for 16 years and towards the end of his life he just wanted to be on this rug. I had it cleaned after he died and it came out better than I thought it would. They were friendly and explained all services needed and pricing. Very reasonable prices.

  • Martha V.
    Mar 2023

    We just had our 25+ year old wool rug recently cleaned at Blatchford's and I had complete trust that they would do a good job. It looks amazing after being cleaned. It had a few rust stains and I expected they would not wash out but I was surprised at how well it looked. Lisa took one look at our wool rug and identified it as Tibetan wool and shared her confidence at being able to get it cleaned up. I am telling all my friends about Blatchford's.

  • Rae B.
    Mar 2023

    They were able to save a rug I brought from my mothers house to accent my new couch. I would definitely used them again.

  • Jerry Marino
    Feb 2023

    Knowledgeable And very professional. I am very comfortable talking my high-quality woven rugs here for care.

  • Shawn Balthazar
    Nov 2022

    I emailed for an estimate for a rug cleaning and I received the most thoughtful and helpful response! Lisa let me know they couldn't safely clean my rug, explained why (in great depth!), offered suggestions and alternative methods that might work instead of a professional cleaning, and shared advice on what to look for when rug shopping in the future. I really appreciated the response and it kind of makes me want to find a rug they can clean, just so I can support the business.

  • Britney E.
    May 2022

    This family owned business was absolutely amazing. i had a rug with moth damage - they were able to identify the extent of the problem and provide advice through several emails, ultimately resulting in the rug being disposed of. I didn't end up using their services to clean and restore, yet they continued to communicate with me and provide help with the disposal and offer advice for future purchasing of a new rug. This level of honest service will be rewarded with my future business! Thank you Lisa and Chris!

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Blatchford's San Diego Rug Cleaning & Repair

7848 Silverton Ave Suite G, San Diego

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Hours

Monday: 9:30AM - 3PMTuesday: 9:30AM - 3PMWednesday: 9:30AM - 3PMThursday: 9:30AM - 3PMFriday: 9:30AM - 3PMSaturday: 10AM - 2PMSunday: Closed