Reviews

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  • Andrew Jensen
    Mar 2024

    Water heater died on Saturday the 24th of February. Had a competitor come out. Needless to say I won’t call them back. Called Signature Plumbing on Monday at 10:00 am. Was told they had an opening that evening. Plumber arrived 2 hrs early and knew exactly what the issue was. Replaced Gas Valve (which he had in his truck) and all is good. This was a warranty issue. We were charged what I consider to be reasonable fee for labor. Fixed in 40 minutes. Would definitely use Signature again.

  • N McBride
    Dec 2023

    Unreasonable prices and bad customer service

  • Cee Jay
    Aug 2023

    I would use any plumber service besides signature. They do not support there employees and do not pay the amount owed to them. The owner is a penny pincher and will screw his customers and employee terrible company

  • Chas W.
    Aug 2023

    Great response and friendly service. Knowledgeable techs, very competent and honors their quote.

  • Manuel Herrera
    Jul 2023

    My water heater stopped working and I contacted them through the Bradford White dealer in Sacramento.Jim went to our home 4 times and couldn't fix the problem, apparently my water heater has to be replaced.He charged us $199 the first time and $424 the last time he went and on top of everything he told us he didn't have time to install the new water heater.We are down $623 and with the same issue as before.This is not professional, ethical and correct.Please save your money and go elsewhere or make sure they will get the job done before you pay because they will leave you stranded.Service: Water heater repair

  • Sharon S.
    Jun 2023

    This business is amazing. They completed several projects for us very professionally. We highly recommend them.CS and SS

  • Angie Cummings
    Apr 2023

    I called after hours and left a message yesterday. Before 8 am, I had a text to set up an appointment for the same day. Jay came, listened to what was going on and easily predicted the problem- hair in the drain. He quoted me for a simple decking, but then told me what other possibilities could be and what that could entail.He was professional, friendly and efficient. This is my second time using this company and will call them for any future issues.Service: Drain cleaning

  • Angie M.
    Apr 2023

    I called after hours and left a message about my shower that isn't draining. I had tried the DIY remedies and nothing worked. They contacted me early the next morning and had someone at my house by 8:30. Jay listened to the problem and quickly predicted the issue. He quoted me and also talked through other possibilities of problems. He was right and quickly cleared my drain. He was friendly, profession and efficient - in and out in less than 30 minutes - including checking to make sure the problem was fixed and taking payment. This is the second time I called signature plumbing and will call them next time too!

  • Nadine Y.
    Feb 2023

    Charged 199 to come in and evaluate low pressure in 3 apartments in the same building. I agreed reluctantTechnician Jay called and stated 2 appts did not let him in and third appt he examined and he can do the job for about 650 to change the cartridgesI called the tenants who stated that they saw the technician and they have been waiting all day, one waited 4 hours, one 5 hours and the third was there all-day

  • C M.
    Jan 2023

    I recently had Signature Plumbing come to the house to snake a clogged kitchen line. I had initially called another company (that will remain nameles), and that was unsuccessful unclogging the line and immediately went to a recommendation of Hydro jetting the line for a seriously large dollar amount. That seemed like overkill for a simple snake job, so I reached out to Signature Plumbing, and was very pleased with my experience.I spoke to the owner Jim to schedule the appointment and Caleb was out at the house the next day, on time and ready to get to work. Caleb enthusiastically went after the clog and he got it cleared out after five minutes. However, Caleb double checked the line and he wasn't happy with it and snaked it a second time to make sure it was all clear. I appreciate him double-checking and not just a one and done effort.I was very pleased with the service provided by signature plumbing, and will continue to use them in the future.

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Signature Plumbing Inc

2250 Sierra Meadows Dr suite c, Rocklin

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Hours

Monday: 8AM - 7PMTuesday: 8AM - 7PMWednesday: 8AM - 7PMThursday: 8AM - 7PMFriday: 8AM - 5PMSaturday: 8AM - 5PMSunday: Closed