They came out to look at a leak in the sink and dishwasher not draining. Dishwasher works perfectly fine otherwise. Service guy came out and spent 20 minutes (perhaps less) working. I was charged $400 for this. Ran the dishwasher afterwards and it still did not drain. Contacted them to see what they could do. Would not admit fault and said it's probably the dishwasher and that they don't work on dishwashers, after all this. This was not brought up to me upfront. Politely requested some level of reimbursement or help since my issue was not fixed and representative balked and was rude. I highly do not recommend this company. First time / last time. Spend your hard earned $ elsewhere.
Meg F.
Oct 2020
No call/no show. I called them to get a gas hookup installed in my laundry area, and the guy came out on a Thursday, gave me a quote, and made an appointment to complete the work the following Sunday. My appointment was between 8-12. At 1:30, I called to see if he was still coming and the woman who answers the phone said he was, he'd call when he was on his way. And he just never showed up. Never called, either. I understand that service schedules are hard to predict and stuff happens, but at least give us the courtesy of a phone call. I literally waited all day for him to just never show.
Sarah G.
Oct 2020
The service was pricey but comparable and fair. The plumber was on time and very kind. He gave me a lot of information so I felt he was very trustworthy.
Richard A.
Sep 2020
My aunt called these guys out to fix some problems in her older Orangevale house. I actually have used these guys in the past also. My aunt has asked me to leave this review.....5 stars, they came out very quick, and figured out what was wrong with her drains and fixed the problem. They also replaced & installed her kitchen faucet, garbage disposal and fixed her dishwasher...All for $1,200.00. The workers name was "Pete". He treated my aunts with great respect and gave them a more than fair price for all the work he did....Thank You "Pete"......Thank you "Service Now"........
Shay B.
Nov 2019
Awesome quick service on a Saturday to investigate a plumbing issue at my mom's house! He quickly found that the problem was with the city sewer line, and gave me the number to call the correct department with the City of Roseville. There was no charge for the service call and he saved my mom what could have been hundreds a dollars! Thank you!
Nathan B.
May 2019
Company is trash, Literally trash. As well as thief's. they market their name as rooter rooter To STEAL business from the largest plumbing company in the world roto rooter, Litterally look up roto rooter and you'll find their adress pops up. THIEFS. Once a thief always a thief. Means they'll steal from you.
Reena J.
Jan 2019
Good luck getting through. The woman who answers the phones puts u on hold before saying hello or she just plain hangs up on you. Must be nice to be so busy that you can treat potential customers any kind of way. Rude and unprofessional, especially as the initial contact of the company.
Ursula B.
Nov 2018
I used this company in December 2017. They repaired water leaking from my shower faucet for $250. Fast forward to today and my tenant calls me again saying she's having the same exact problem, so I call the company back up because it has not even been a full year and they say there's nothing they can do. The warranty is only 30 days. I would expect that if I paid a PROFESSIONAL plumber to fix my problem, that I would not be hearing about the same problem less than one year later. The only thing they can do for me is send someone out to see what's going on, but that would be the same as asking for a service call. Now, why on earth would I want to pay your company to go back and repair the same problem you supposedly fixed the last time you came out? If I'm gonna have to pay someone to fix it, I think I'll take my chances and go with someone else since the job obviously wasn't done correctly the first time.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Brendan H.
They came out to look at a leak in the sink and dishwasher not draining. Dishwasher works perfectly fine otherwise. Service guy came out and spent 20 minutes (perhaps less) working. I was charged $400 for this. Ran the dishwasher afterwards and it still did not drain. Contacted them to see what they could do. Would not admit fault and said it's probably the dishwasher and that they don't work on dishwashers, after all this. This was not brought up to me upfront. Politely requested some level of reimbursement or help since my issue was not fixed and representative balked and was rude. I highly do not recommend this company. First time / last time. Spend your hard earned $ elsewhere.
Meg F.
No call/no show. I called them to get a gas hookup installed in my laundry area, and the guy came out on a Thursday, gave me a quote, and made an appointment to complete the work the following Sunday. My appointment was between 8-12. At 1:30, I called to see if he was still coming and the woman who answers the phone said he was, he'd call when he was on his way. And he just never showed up. Never called, either. I understand that service schedules are hard to predict and stuff happens, but at least give us the courtesy of a phone call. I literally waited all day for him to just never show.
Sarah G.
The service was pricey but comparable and fair. The plumber was on time and very kind. He gave me a lot of information so I felt he was very trustworthy.
Richard A.
My aunt called these guys out to fix some problems in her older Orangevale house. I actually have used these guys in the past also. My aunt has asked me to leave this review.....5 stars, they came out very quick, and figured out what was wrong with her drains and fixed the problem. They also replaced & installed her kitchen faucet, garbage disposal and fixed her dishwasher...All for $1,200.00. The workers name was "Pete". He treated my aunts with great respect and gave them a more than fair price for all the work he did....Thank You "Pete"......Thank you "Service Now"........
Shay B.
Awesome quick service on a Saturday to investigate a plumbing issue at my mom's house! He quickly found that the problem was with the city sewer line, and gave me the number to call the correct department with the City of Roseville. There was no charge for the service call and he saved my mom what could have been hundreds a dollars! Thank you!
Nathan B.
Company is trash, Literally trash. As well as thief's. they market their name as rooter rooter To STEAL business from the largest plumbing company in the world roto rooter, Litterally look up roto rooter and you'll find their adress pops up. THIEFS. Once a thief always a thief. Means they'll steal from you.
Reena J.
Good luck getting through. The woman who answers the phones puts u on hold before saying hello or she just plain hangs up on you. Must be nice to be so busy that you can treat potential customers any kind of way. Rude and unprofessional, especially as the initial contact of the company.
Ursula B.
I used this company in December 2017. They repaired water leaking from my shower faucet for $250. Fast forward to today and my tenant calls me again saying she's having the same exact problem, so I call the company back up because it has not even been a full year and they say there's nothing they can do. The warranty is only 30 days. I would expect that if I paid a PROFESSIONAL plumber to fix my problem, that I would not be hearing about the same problem less than one year later. The only thing they can do for me is send someone out to see what's going on, but that would be the same as asking for a service call. Now, why on earth would I want to pay your company to go back and repair the same problem you supposedly fixed the last time you came out? If I'm gonna have to pay someone to fix it, I think I'll take my chances and go with someone else since the job obviously wasn't done correctly the first time.