Reviews

  • Joel M.
    Nov 2021

    I had an amazing experience at Spa Gregorie's! The front desk team were very helpful (thank you again for ALL of your extra help), and started the experience off with such a positive feeling. The spa itself is clean and very well designed. (Make sure you allow enough time to enjoy the quite room!) The Swedish massage with Heather was perfect. She constantly checked in, and made me wish I booked more than 1 hour. From start to finish, it was wonderful. I'm already planning my next visit! Thank you!

  • Matilda A.
    Nov 2021

    It's clean, it's professional and it's convenient. The staff are okay but they're loud in the next door rooms and it messes up with the quiet setting in your room. Also, it's definitely overpriced.

  • Jenny K.
    Oct 2021

    A wonderful break in our staycation. Because it was too chilly for paddle boarding we decided to hit a spa. The online booking was a little confusing, but when I called the attendant was very helpful and we were able to book two concurrent massages. From the moment we entered the environment was ideal. Our services were both great and I will return!

  • Pej (Alpha)
    Oct 2021

    Massage was absolutely great. The facility was a disappointment as was the front desk receptionist on the way out. The men's sauna was out of service amd when I mentioned this to the girl at the front, she looked surprised. I asked how long it will stay broken and she said "don't ask me, I'm new. I've 'only' been here for 2 months". Really?? Two months and u're still new?

  • Alpha “Pej”
    Sep 2021

    Massage was absolutely great. The facility was a disappointment as was the front desk receptionist on the way out. The men's sauna was out of service amd when I mentioned this to the girl at the front, she looked surprised. I asked how long it will stay broken and she said "don't ask me, I'm new. I've 'only' been here for 2 months". Really?? Two months and u're still new?

  • Asha S.
    Sep 2021

    Right when I came in, I was greeted with an unhappy customer discussing with an employee about add-ons she didn't agree to so that should have been my first sign. I shrugged it off and decided to go forward anyway. I was given a tour and told where to meet my massage therapist while the employee complained to me how it was ridiculously busy day and she was having a bad day. After waiting 15 minutes and realizing that it was already 7 minutes into my appointment and no one got me, I found an employee and asked about this. I did not appreciate having to go in the front in a robe to find out I was not checked out properly. There was a miscommunication with the massage therapist I was supposed to see. Apparently she was overbooked and when they brought me to her room, she and the other employee got into a bit of an argument in front me...not a great way to start off a massage. The massage was the worst I received. I was rushed to undress and got on the table. We barely talked about the pressure that would be used and what to focus on. She didn't even hit the areas we discussed. I didn't appreciate the snide remarks during the massage. There were a few times where she didn't realize how hot the stones were which slightly ruined the experience. After the massage was done which I did not feel relaxed at all, I had my facial. The woman who did my facial did a decent job. They make excuses being rude their customers. Also I didn't see any social distancing taking place either which was unsettling. Overall, I would not recommend this place and don't understand how they are still business.

  • Effirama Q.
    Aug 2021

    I'm so sad to give this score as I used to come here with my friends as a birthday gift from my mom. It's been at least 6 or 7 years since I've had a service at Spa Greg. My friend wanted to get a Barbor facial which she stated that the esthetician told her it was her own of style of applying the product. My friend was under the impression it's a certain technique used. Nevertheless, my friend asked me if I wanted to come along. I decided on the back facial which is listed under facials on their treatment menu. When we arrived, I didn't notice any upgrades and or improvements made to the facility from when I was last there. Someone was celebrating a birthday and even the signage was the exact same from when I would go years ago. I will say that there was a ton of laminated marketing and banner which kind of took away from the "spa feel". When we checked in, the young lady at the desk told me that my back facial was 45 mins and I could do a 15 min add on. She mentioned that I could get a foot scrub, leg scrub, or a back massage. I was interested in the back massage. Upon checking in, my friend and I went to the locker room, put on our robes, and shortly thereafter I was called in for my treatment promptly at 4. My esthetician was super friendly but here is were I have concerns. A part of my treatment was the both of discussing the add-on I can get. My esthetician only offered a foot scrub. When I told her I was interested in the back massage, she mentioned not having time to do it. So why was it offered to me?...my esthetician told me I already get it w my treatment which I knew but I wanted the back massage to be extended. Nevertheless I agreed to the foot scrub which was not 15 mins. As mentioned, my esthetician was friendly but I can feel that she was rushing. So we discussed the add-on, that ate into my treatment time. She would wash her dishes during my treatment which also factored into my time, she didn't mirror her work. Meaning what she did on one side, was different then the other side. I chalked that up to her rushing. I never had a back facial so I was curious to see hear her recommendation was about my back...nothing. She did give me a scrub to take home... which I thought was nice. My massage was over five minutes till the hour. Before I paid, I checked in on Yelp. There is a promotion that pops up once you check in, you get $15 off a facial or a massage. When I showed the young lady at the front desk, she told me my service doesn't fit the criteria. I didn't understand, back facial was listed under facial. Just a so so experience. I don't think I'll be coming back.

  • Audrey L.
    Jul 2021

    My daughter surprised me with a massage for my birthday. Renell was so wonderful and intuitive. I wish I lived closer to come back on a regular basis. I will come back and treat myself when I can. She took away my headache, and knots out of my neck. The facility was very clean and tranquil. The receptionist was friendly. All the amenities are there for you too.

  • Jenna S.
    Jul 2021

    Christine Aloian is incredible for all needs -- waxes, facials. My Arcona enzyme facial with her this week was divine -- beyond relaxing and refreshing, and incorporating delicious pumpkin, papaya and pineapple that made me feel on vacation. My skin feels/looks healthy, new, and glowing! For years now I will also only go to Christine for my eyebrows, no matter where I live (and it's been 3 other cities)! I'm particular about my eyebrows, and she makes them perfectly shaped and beautiful. Love you Christine and Spa Gregorie's!

  • L B.
    Jul 2021

    I have been going to Spa Gregorie's for the last 15 years or more! It is always a wonderful experience and I want to call out Christine Aloian. Her facials are amazing and she is so lovely. From the minute you step in the treatment room, you are at peace. I just went back after COVID restrictions for the first time in over 18 months today and had such a calming, thorough facial. Christine is such a professional and I highly recommend her! I plan on scheduling monthly facials with Christine plus in the past I have worked with Christine on tanning and bikini wax and all were fantastic experiences! My daughter is also a total Christine fan and will be going back now that the spa is fully open.

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Ratings

Google Google: 4.6/5 Yelp Yelp: 4/5 Facebook Facebook: 4.4/5 Foursquare Foursquare: 7.8/10

Spa Gregorie's Newport Beach

200 Newport Center Dr Suite 100, Newport Beach

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Hours

Monday: 11AM - 7PMTuesday: 10AM - 9PMWednesday: 10AM - 9PMThursday: 10AM - 9PMFriday: 10AM - 9PMSaturday: ClosedSunday: 10AM - 9PM