Alright, TLDR: don't trust this company at all.So, this happened about a year ago, someone I know was going to California for a bit & stopped in Lancaster to get something. There was a bag of stuff in the back of the car that was mine from the last time that I was there, and when she came back, everything seemed normal, however, a week or so later, I ask for my stuff, and it's mysteriously gone, and one of her doors did not lock anymore. However, what the criminal failed to catch was the airtag that they grabbed, which showed us all this address as where the stuff was, so, all in all, this company is garbage, don't trust them.Edit for the response: Wasn't talking about someone working there, was talking about the person that was stolen from.
Eric
Sep 2023
Does not make car keys apparently
O R
Sep 2023
Called to get a key cut then kept asking the same questions then hung up on me
Oliver Ramelb Jr.
Apr 2023
Called to get a key cut then kept asking the same questions then hung up on me
Kyle O.
Dec 2022
shouselaw.com/ca/defense…Lying about hours of operation also telling they would fix it in a couple hours then trying to make an excuse saying they can't do till the next day It's against the law false advertisement
Mia A
Sep 2022
I understand being late day 1, there were other jobs ahead of us. But, when he was unable to finish, and said he'd be back first thing the next morning, at 10am, he didn't arrive until 2:30. It took HOURS to rekey our 3 tumblers for our business. He gave us 2 keys, both of which were recycled, for 3 locks. The keys are hard to turn and we are going to have to have someone else come out and do a proper job. Then, after all that, said he charges are an astounding $450!!! for 3 tumblers, 2 old keys?
jonathan bogdan
Sep 2022
Excellent help! They arrived in a good timely manner and were courteous on the phone and in person.
Jerald Ramos
Jul 2022
I was stranded 100 miles away from home because a dog ran off with my car key. These guys came out at 3am to re-chip me a key, they had me on my way in 30 minutes! Thanks guys.
Dwight Reck
Jul 2022
Was locked out of my house, they showed up in a timely manner and were fast and polite! It was 11:00 at night and they came to my rescue when no one else would!! Thank you OZ Lock&Key ?️
Raquel D.
Jul 2022
I was being nice since I called yesterday night An waited til today now I have to leave my car again get home to my children an call someone else VERY RUDE VERY UNRELIABLE VERY UNPROFESSIONAL DO NOT WASTE YOUR TIME AN MONEY ON THIS RUDE UNPROFESSIONAL BRIAN he responds when he wants lies an lies an procrastinate then called to see how the in car of my seat belt An should clip is I told him usually I give the make an model an year they know he sounds like someone trying to make money not knowing much about cars!
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Gabriel M.
Alright, TLDR: don't trust this company at all.So, this happened about a year ago, someone I know was going to California for a bit & stopped in Lancaster to get something. There was a bag of stuff in the back of the car that was mine from the last time that I was there, and when she came back, everything seemed normal, however, a week or so later, I ask for my stuff, and it's mysteriously gone, and one of her doors did not lock anymore. However, what the criminal failed to catch was the airtag that they grabbed, which showed us all this address as where the stuff was, so, all in all, this company is garbage, don't trust them.Edit for the response: Wasn't talking about someone working there, was talking about the person that was stolen from.
Eric
Does not make car keys apparently
O R
Called to get a key cut then kept asking the same questions then hung up on me
Oliver Ramelb Jr.
Called to get a key cut then kept asking the same questions then hung up on me
Kyle O.
shouselaw.com/ca/defense…Lying about hours of operation also telling they would fix it in a couple hours then trying to make an excuse saying they can't do till the next day It's against the law false advertisement
Mia A
I understand being late day 1, there were other jobs ahead of us. But, when he was unable to finish, and said he'd be back first thing the next morning, at 10am, he didn't arrive until 2:30. It took HOURS to rekey our 3 tumblers for our business. He gave us 2 keys, both of which were recycled, for 3 locks. The keys are hard to turn and we are going to have to have someone else come out and do a proper job. Then, after all that, said he charges are an astounding $450!!! for 3 tumblers, 2 old keys?
jonathan bogdan
Excellent help! They arrived in a good timely manner and were courteous on the phone and in person.
Jerald Ramos
I was stranded 100 miles away from home because a dog ran off with my car key. These guys came out at 3am to re-chip me a key, they had me on my way in 30 minutes! Thanks guys.
Dwight Reck
Was locked out of my house, they showed up in a timely manner and were fast and polite! It was 11:00 at night and they came to my rescue when no one else would!! Thank you OZ Lock&Key ?️
Raquel D.
I was being nice since I called yesterday night An waited til today now I have to leave my car again get home to my children an call someone else VERY RUDE VERY UNRELIABLE VERY UNPROFESSIONAL DO NOT WASTE YOUR TIME AN MONEY ON THIS RUDE UNPROFESSIONAL BRIAN he responds when he wants lies an lies an procrastinate then called to see how the in car of my seat belt An should clip is I told him usually I give the make an model an year they know he sounds like someone trying to make money not knowing much about cars!