ProTec Building Services is a fraudulent company that should be ashamed of themselves and be put out of business immediately. Our HOA contracted them for a simple paint and exterior repair for a small portion of stucco that was slightly damaged when a terrace was removed. ProTec never reached out to us to make an appointment, instead, an employee HOPPED our fence and began working in our backyard WITHOUT our knowledge or permission. It wasn't until my husband who was working from home, noticed someone had put up a ladder outside of this office window. Not only was this a complete invasion of privacy and security, ultimately trespassing, but this could have been worse... read full review
February 2024
On my way downstairs to grab something out of my wife's car and low and behold ProTec was parked next to our car. They just showed up, without ANY notice. The best example we can think of to explain the way this encroachment feels would be to imagine if you were to open the door of your home and someone was standing outside your door. No knock, no phone call but just standing there in your face. It's rude there isn't a better way to put it. As a business owner myself this act shows not only a lack of planning but little to no regard to customers. Keep in mind this was NOT an emergency that would call for this sort of off schedule visit. It turns out the... read full review
July 2022
As head of the maintenance committee for our 100-unit homeowner's association, I inherited an existing maintenance contract with ProTec. Not only are they not responsive to emails, they inflate charges by sending out 2 workmen when one would suffice (do you really need 2 people to change a broken door lock?). Or 3 hours to remove a damaged gutter (and that's 6 labor hours!!!).In addition, they take little responsibility when their workmanship is faulty (as in, installing the wrong type of door lock - an institutional rather than a storeroom). Avoid them at all costs!
ProTec Building Services is a fraudulent company that should be ashamed of themselves and be put out of business immediately. Our HOA contracted them for a simple paint and exterior repair for a small portion of stucco that was slightly damaged when a terrace was removed. ProTec never reached out to us to make an appointment, instead, an employee HOPPED our fence and began working in our backyard WITHOUT our knowledge or permission. It wasn't until my husband who was working from home, noticed someone had put up a ladder outside of this office window. Not only was this a complete invasion of privacy and security, ultimately trespassing, but this could have been worse... read full review
On my way downstairs to grab something out of my wife's car and low and behold ProTec was parked next to our car. They just showed up, without ANY notice. The best example we can think of to explain the way this encroachment feels would be to imagine if you were to open the door of your home and someone was standing outside your door. No knock, no phone call but just standing there in your face. It's rude there isn't a better way to put it. As a business owner myself this act shows not only a lack of planning but little to no regard to customers. Keep in mind this was NOT an emergency that would call for this sort of off schedule visit. It turns out the... read full review
As head of the maintenance committee for our 100-unit homeowner's association, I inherited an existing maintenance contract with ProTec. Not only are they not responsive to emails, they inflate charges by sending out 2 workmen when one would suffice (do you really need 2 people to change a broken door lock?). Or 3 hours to remove a damaged gutter (and that's 6 labor hours!!!).In addition, they take little responsibility when their workmanship is faulty (as in, installing the wrong type of door lock - an institutional rather than a storeroom). Avoid them at all costs!