Reviews

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  • Ariel Nicastro
    Sep 2022

    I love coming here! It’s my favorite nail spot in Magnolia Park. It’s always so clean and the people who work there are always so sweet and hardworking. Thank you for everything!Services: Nail cut & filing

  • c
    Jul 2022

    i’m male-presenting. my wife and i went here to have our gel nails removed from a different (not great) salon, but this place turned out to be very disappointing, too: my nail technician left all ten fingers covered in glue and dust, while my wife had hers pampered with extra fine filing and smoothing, plus some hydrating ointment. if they tried to send a femme person out the door like they did me, they would never come back.neither will i. you don’t treat nails differently based on your perception of someone’s gender, so i’ll find queer-friendly places from now on!

  • Henrique Saucedo
    Jul 2022

    Got there for the first time this week and they tried to switch my tech because he (Tony or Toby, I can't remember) didn't do male nails. Gender discrimination gets me really upset, so I tried talking to management about it, but to my surprise, they backed him up. They said it's his choice, and there was nothing they could do other than a $5 discount to make me smile again. "you're not mad at us still, are you?" was the question Lucy, the responsible for solving this situation, kept asking me. She was way more concerned to make sure I didn't leave mad than solving this discriminatory situation and changing the culture of this business. I love my nails, but now every time I look at them I remember this situation, and it makes me mad. If you don't support gender discrimination, go somewhere else. Anyways, happy pride. ?️‍?

  • Tara Johanne
    Jul 2022

    I needed a same day appointment and they were able to easily accommodate me. They were very friendly and warm. My gel manicure was quick but no corners were cut. My nails turned out very neat and clean, which is a huge win.

  • Vivian Lee
    May 2022

    DO NOT COME HERE. I had a terrible experience today for a gel manicure with Helen. When I put my hand in the gel dryer after one coat, Helen threw her hands up and yelled at me for not listening to her. I apologized because I was so shocked that she reacted like this. I told her to just paint over the top coat but she insisted taking off the coat. She used the drill but it was on high mode and went REALLY deep and it BURNED really badly. I winced and told her it’s hot but she kept going! I wanted to cry and just leave but the other lady was working on my pedicure. I just persisted even though I was on the edge of tears. I told the nice receptionist about my horrible experience and the manager was next to her on the computer but she didn’t even both looking up at me. It was a terrible and traumatic experience and I will never be back.

  • Kimberly Haas
    May 2022

    Very nice decor, super up front pricing which I really appreciate. Make sure you book your appointment well in advance because they get booked quickly! Each time I’ve been they have been very polite and friendly. Will continue coming here!

  • Brianna Williams
    Mar 2022

    I was pretty disappointed in the service I received here. I walked in for a mani/pedi/eyebrow shortly after they opened on 2/17 and was told to come back in about 30-40 minutes. As a walk-in, I was 100% fine with that. After being seated for my pedicure and picking out a color, a technician started my manicure. Everything to this point was fine.The issue is with my pedicure. I wasn’t shown any of the packages and it felt very rushed. It was basically a polish change rather than a pedicure. I understand that since I walked-in that could’ve contributed to the service being rushed but I wish that was communicated to me ahead of time.I let the receptionist know that my pedicure was not up to par and she offered an apology, which is nice, but I should not have had to pay the full price for a service that I did not receive.Overall this place looks nice, but the service doesn’t match the appearance or the price.RESPONSE: You can’t shout “excellent customer service” from the rooftops when you have a poor product. If your technicians can’t deliver what’s promised then that tarnishes the experience. I hope this constructive feedback can be applied. It truly shows how businesses view customers when honesty is met with a snarky response.

  • Anaeis Issakhani
    Jan 2022

    Best nail supply store in LA, CA.They have a large selection of nail products like nail gel, nail art, Swarovski designs, and dipping powder, and much more! Great customer service and friendly staff. They were very helpful the first time so I went back and made more purchases.

  • Emin Avakian
    Nov 2021

    Couldn't have found a better place. Setting an appointment was easy, thanks to the knowledgable and professional staff. The salon is immaculate, modern, and welcoming...nicer than a restaurant. Overall great vibes. The service was just as impressive, with an all-star cast of manicurists. I didn't think I'd want this to be a regular part of my schedule but Nail Ink changed my mentality. There's even a supply store I told my Mom and sister about as quickly as I could.

  • Tiana Amirian
    Oct 2021

    I have been coming here for years!! I absolutely love Lucy and Anaeis!! They always take care of me when I am there. It’s a very cute rustic style salon. All they workers are great and lovely. It’s very clean and professional. You won’t be sorry when you get your nails done!Services: Manicures

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Nail Ink and Spa

3507 W Magnolia Blvd, Burbank

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Hours

Monday: 10AM - 7PMTuesday: 10AM - 7PMWednesday: 10AM - 7PMThursday: 10AM - 7PMFriday: 10AM - 7PMSaturday: 10AM - 7PMSunday: Closed