Ann Karen Day Spa

Day Spas, Skin Care, Cosmetics & Beauty Supply, Eyelash Service, Yoga

1215 S Baldwin Ave, Arcadia, CA 91007
(626) 445-5388

Reviews

  • Emi D.
    Sep 2021

    I received a text for a free facial try out and I went. Then when I tried to schedule my own facial in my package, they said I already used up my facial. I had to contact the manager to fix it. Due to covid-19, my facial was postponed. When I tried to schedule again recently, they said facial has been used up. Everyone beware this place has history of taking your unused item!

  • Corissa Garvey
    Sep 2021

    Very nice and clean facility. Salt scrub and bath plus massage was very very relaxing. Salt room is definitely a bonus. Staff are friendly.

  • Ryan E.
    Sep 2021

    The place is luxury spa but the massage services is bad and over price.I went there to get 1.5hr massage for 170 dollars.They ask me to change my clothes to robes and therapist called me and started the massage with my robe on and cover with there blanket.It was painful when he does the massage because the blanket and robes rubbing my skin.also while he doing the massage on me he keeps coughing inside the room.I was so disappointed that they dont screen their employee .He dont even knw how to massage .I told the receptionist and just told me next time i keep put you on a diffident massage therapist.Dont get attracted with their luxury place because the services is very poor.no oil,no towel and no hot stones.

  • Keankylee P.
    Sep 2021

    Me& my husband went here for my birthday massage,place is clean, Massage therapist is okay ,they need massage oil, not even hot towel.or hot stone, This is not a place good and relaxation massage,179$ for 90 min..i think over price.. my husband didn't like his massage ,no 1 his massage therapist keep coughing ,the robe was not remove he just keep pressing not even oil.. i would rather go to thai massage for 75$ with hot-stone..not recommended for massage.

  • Amy A.
    Aug 2021

    My massage therapist Linda was super friendly and down to earth even though i didn't speak Chinese she made the experience really comfortable for me. I have chronic upper back pain and she could tell I was holding a lot of tension. By the end of my session I was already breathing better and super relaxed. There was a slight mixup with my appointment time but they were very accommodating and I really felt taken care of. Highly recommend and I'll definitely be back!

  • Sweetie P.
    Jun 2021

    We went early June 2021, our group of 4 girlfriends all needed some relaxing and massages after being stuck at home with the kids so long. We booked for 4 massages on a Monday morning after the kids went to school, and they were able to accommodate appointments for us all around the same time. I was really impressed with how clean the place looked, with everyone wearing mask all the time. My massage therapist, Jesse, had her mask on the whole time, she did a great job asked me what kind of pressure I preferred. She felt around for the knots in my body and gave me a lymphatic massages to clear my pressure points. My girlfriends did not speak chinese, but was happy with their massages. Afterwards, all of us spent some time in the salt room to sweat it out. The jacuzzi area was closed per county guidelines. There's lockers, showers, robes and disposable underwear, tshirts and short sets, plastic slippers, water, tea, hairdryers and brushes...so you really need to bring yourself and enjoy. Price wise, it was reasonable, cheaper than Burke Williams but more expensive than Massage Envy. They are conveniently located in center of Arcadia, next to Burlington Coat Factory. I will be back for sure due the lymphatic massage reduce the swelling in my thigh area from all the lack of exercise, that's reason enough.

  • Beth J.
    Apr 2021

    I love their masseuse Lulu. She does such a good job I kept thinking all week about how good it was. Their facials were excellent too. Now I want to share my experience with my family. #greatjob

  • Gali Kroup
    Apr 2021

    beautiful spa, very clean, just gorgeous!! Excellent facial, i loved it and will come back soon!

  • diana hsieh
    Mar 2021

    Things that I liked:1. accepting massage appointments currently during covid. Even for next day.2. Private tub suite3. Location, easy parking.4. Facilities clean, quiet, nice locker and shower area, with jacuzzi & steam rooms if open.5. Slippers and robes6. TeaWhat I didn’t like:1. Website offerings are different then what is actually offered. I wanted to have a “custom bath” for a private tub suite i reserved and was told they did not do this. ?!2. Customer service was a bit rude, maybe because I’m Asian. Not sure, but I felt questioned about my reservation numerous times.3. My appt was at 2:30, they were not prepared even though it seemed like there was no other patrons.4. Prices are not clear.5. Service was overpriced considering half their amenities weren’t available6. Before I paid I was pressured to give more gratuity. This was very offensive. Considering I’m a good tipper when deserved. They took my reservation it’s not my problem if they are over staffed and under booked.7. Inconsistent services I had a couples massage with a male friend, they used oil on him, I did not get any. Why is this?8. Strange signage “there is no complete privacy, subject to inspection by Arcadia police at any time” posted in the room?! I mean, what’s really going on here?! Regardless I don’t care, but I don’t want to read about it. Also it’s your establishment.9. Due to covid NO amenities jacuzzi, steam room and saunas are closed. Not even available on private basis.This spa has great potential, it’s like an Asian owned Burke Williams. But it’s lacking in etiquette. Honestly after even writing this review I’m more bothered by the service I received.

  • Jody Schipper
    Nov 2020

    I've been going to the Kabuki baths on women only days for a while. It's usually a fabulous experience and I leave very relaxed. Every once in a while the place is over-run with people who don't get the "quiet meditation" part, but the attendants are great about shushing people. The massages aren't fabulous, but the facials are great.

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Hours

Monday: 9AM - 8PMTuesday: 9AM - 8PMWednesday: 9AM - 8PMThursday: 9AM - 8PMFriday: 9AM - 8PMSaturday: 9AM - 8PMSunday: 9AM - 8PM