I was a walk in on a Friday evening. James was able to immediately look at my MacBook as the F key and S key no longer worked. He opened it up and showed me it was water damaged and told me I’d have to get the keyboard replaced as the motherboard was damaged and he could do it for fraction of price of Mac store. In the meantime he sold me a wireless keyboard for 25 bucks so I could continue to work while he ordered parts for new keyboard. He connected my computer to the wireless keyboard. He also identified the key issue with my iPhone (sound problem). He was really helpful and knew his stuff, barely charged me anything for all the help. Highly recommend!
Mr Personality
Sep 2023
James fix my laptop right way, didn't have to wait. He knew wthat he's doing. I didn't need to tell him what's wrong.
Fallyn Thompson
Aug 2023
Very confused. I took my Dell XPS 15 7590 laptop to have the CPU & GPU fans replaced. Specifically the CPU fan had an issue with a ball bearing. I picked it up and they charged $100 for nothing? They did NOT replace the fans, claimed they added heat paste and did not fix the problem. I ordered the fans on amazon and when I replaced them there was a weird oil inside my computer from their work... will never go back. Do not recommend.
Marÿke Hendrikse
Jun 2023
super helpful and friendly, he was happy to give returns on items that didn't work for what I was looking to do
Celeste Kieran
Jun 2023
Fantastic shop, they were transparent about the costs and issues and serviced my laptop really quickly, all-around great experience and would recommend them to anyone
Hau Yee Wong
Apr 2023
Quick and professional service. VCV computer diagnosed the problem of my laptop right away. Very professional. I can pick up my laptop in the next day. Very high efficiency. The price is reasonable. Thank you so much!
Naoko Fujimaki
Jan 2023
Quick service and reasonable price. I would definitely go back for computer issues.
Anton Kim
Dec 2022
Came with a broken laptop that they were not able to fix, but they still charged me $56. Not a problem, as I understand that it still took them work and time to even open my laptop up and understand that they will not be able to fix it, but I wish they had warned me that they would charge me even if they would not be able to fix the issue. Additionally, the person who works there promised to take a look at my Dell Docking station for free and when I brought it he refused to look at it citing unconvincing reasons, such as Dell Docking station can only work with Dell computers (not true) and he does not have DP monitors. The latter may be true but I got a feeling he just did not want to bother, which is fine. Why should you if no money is coming your way, but in this case, why make an offer to diagnose your device for free in the first place? The shop is good and does offer competitive prices, but their service level can be improved.
Neera Garg
Nov 2022
Had a great experience with VCV, my hard drive failed, thinking I'd lost 3 months worth of work. They were able to recover all 500gb of my files. Excellent customer service and affordable pricing too.Many thanks!
Karen AuYeung
Nov 2022
VCV Computers was so helpful! Friendly and efficient service. I had an issue with the charging port with a simple repair - he fixed it right away no problem. Will definitely come back for any future computer difficulties!
Rebekah Pothaar
I was a walk in on a Friday evening. James was able to immediately look at my MacBook as the F key and S key no longer worked. He opened it up and showed me it was water damaged and told me I’d have to get the keyboard replaced as the motherboard was damaged and he could do it for fraction of price of Mac store. In the meantime he sold me a wireless keyboard for 25 bucks so I could continue to work while he ordered parts for new keyboard. He connected my computer to the wireless keyboard. He also identified the key issue with my iPhone (sound problem). He was really helpful and knew his stuff, barely charged me anything for all the help. Highly recommend!
Mr Personality
James fix my laptop right way, didn't have to wait. He knew wthat he's doing. I didn't need to tell him what's wrong.
Fallyn Thompson
Very confused. I took my Dell XPS 15 7590 laptop to have the CPU & GPU fans replaced. Specifically the CPU fan had an issue with a ball bearing. I picked it up and they charged $100 for nothing? They did NOT replace the fans, claimed they added heat paste and did not fix the problem. I ordered the fans on amazon and when I replaced them there was a weird oil inside my computer from their work... will never go back. Do not recommend.
Marÿke Hendrikse
super helpful and friendly, he was happy to give returns on items that didn't work for what I was looking to do
Celeste Kieran
Fantastic shop, they were transparent about the costs and issues and serviced my laptop really quickly, all-around great experience and would recommend them to anyone
Hau Yee Wong
Quick and professional service. VCV computer diagnosed the problem of my laptop right away. Very professional. I can pick up my laptop in the next day. Very high efficiency. The price is reasonable. Thank you so much!
Naoko Fujimaki
Quick service and reasonable price. I would definitely go back for computer issues.
Anton Kim
Came with a broken laptop that they were not able to fix, but they still charged me $56. Not a problem, as I understand that it still took them work and time to even open my laptop up and understand that they will not be able to fix it, but I wish they had warned me that they would charge me even if they would not be able to fix the issue. Additionally, the person who works there promised to take a look at my Dell Docking station for free and when I brought it he refused to look at it citing unconvincing reasons, such as Dell Docking station can only work with Dell computers (not true) and he does not have DP monitors. The latter may be true but I got a feeling he just did not want to bother, which is fine. Why should you if no money is coming your way, but in this case, why make an offer to diagnose your device for free in the first place? The shop is good and does offer competitive prices, but their service level can be improved.
Neera Garg
Had a great experience with VCV, my hard drive failed, thinking I'd lost 3 months worth of work. They were able to recover all 500gb of my files. Excellent customer service and affordable pricing too.Many thanks!
Karen AuYeung
VCV Computers was so helpful! Friendly and efficient service. I had an issue with the charging port with a simple repair - he fixed it right away no problem. Will definitely come back for any future computer difficulties!