Andrew was phenomenal, professional, informative and a genuine person. Despite the record snow storm on Vancouver (and roads that were not plowed) he made it out to my way and got my burst pipe fixed up.Provided some advice to me and got the work needed done lickity split.Definitely recommend hiring him for your needs.Prices was more than reasonable.Service: Pipe repair
Jan 2022
Andrew is exceptional: responsive, friendly, honest, knowledgeable, professional and fast! He answered our emergency call on Boxing Day evening and managed our expectations re: cost and arrival time. After he unclogged our sink he showed us how to fix the problem in the future and even offered to check our toilet to add value to the hour we were paying him for the emergency call. It’s a pleasure and a relief to know there are quality companies like Lux run by quality humans like Andrew who care about providing excellent customer experiences. Thank you so much Andrew!Service: Drain unblocking
Jan 2022
Andrew was very professional in his approach from initial phone call to doing the job that was requested. He took the time to explain things as well as adding suggestions to simpler follow up jobs that I was attempting myself. The response time was great and the price was fair. I will definitely consider the services from LUX Plumbing & Drainage in the future.
Andrew was phenomenal, professional, informative and a genuine person. Despite the record snow storm on Vancouver (and roads that were not plowed) he made it out to my way and got my burst pipe fixed up.Provided some advice to me and got the work needed done lickity split.Definitely recommend hiring him for your needs.Prices was more than reasonable.Service: Pipe repair
Andrew is exceptional: responsive, friendly, honest, knowledgeable, professional and fast! He answered our emergency call on Boxing Day evening and managed our expectations re: cost and arrival time. After he unclogged our sink he showed us how to fix the problem in the future and even offered to check our toilet to add value to the hour we were paying him for the emergency call. It’s a pleasure and a relief to know there are quality companies like Lux run by quality humans like Andrew who care about providing excellent customer experiences. Thank you so much Andrew!Service: Drain unblocking
Andrew was very professional in his approach from initial phone call to doing the job that was requested. He took the time to explain things as well as adding suggestions to simpler follow up jobs that I was attempting myself. The response time was great and the price was fair. I will definitely consider the services from LUX Plumbing & Drainage in the future.