Josh came out to service our AC. He was very friendly, professional and knowledgeable. I recommend this company and Josh to anyone and everyone! He took his time and was very thorough. He cleaned the coils outside and also scheduled our duct cleaning for us as wellService: HVAC system maintenance
donman56
Jun 2023
I used Rescue One Air to replace my entire A/C system in the house, both upstairs and downstairs units to include the Air Handlers in the attic. I called every single A/C company in Phoenix before I selected this company and the reason I selected this company was because of the responsiveness of Caleb. I had 3 other companies come out to the house to inspect the A/C issues, however he was the only one who Facetimed me from the attic of the house to show me exactly what the problems were. After we made the decision on what needed to be replaced, he then worked with me on the requirements of different units and the pricing. The install happened the next day. Jose, Dean, Chris, and Jordan were on time and knew exactly what they were doing with the install. They have obviously installed complete systems before and knocked the install out in less than 6 hours. They were all professionals and well informed on their jobs. They answered all of my questions while they were installing each component of each unit. I would definitely recommend asking for this team to install your new units. All of the debris in the front yard was cleaned up within the hour (as promised). The follow up with the drywall and paint was fixed the day after. There was a small miscommunication with replacing one of the air vents , however it was a small oversight and was installed the day after the weekend. I would recommend the company if your going to replace the AC system in your house. There is a 10 year warranty with the new system along with a 5 year maintenance contract. I can only hope if there are any issues, Rescue One Air will provide the same level of effort they provided me this last weekend. If there are any issues with the units - I'll continue to update the thread on this post.
Anthony Zasimovich
Jun 2023
I definitely recommend calling RA.My man Matthew came to check on my unit for a summer maintenance check and he was absolutely informative without being pushy and was a nice guy all around. He was helpful and gave me a few simple options that helped keep things affordable for patching this unit, and also gave me a good deal for a brand new unit. I will be hitting him up for a unit probably at the end of summer. Better deals for cash buys! ?? thanks Matthew!
Stephanie Scarim
Jun 2023
Rescue One has legit been the best house maintenance service we've ever had. We started with them when we bought our house 7 years ago and never regretted it. When our old unit died, they were here the next day to replace it. When we have needed maintenance, the service package covers everything and is worth every penny.We've had Josh come over the last two times to do semi-annual maintenance and I couldn't be happier. Not only was he on time and as polite as a Southern boy in church, he cleaned up after himself and made sure our hose was back in its place. There's never any pressure to buy anything and I trust that the repairs/add ons we've bought have been fully worth it because Josh is so honest and kind hearted, and we've actively noticed a difference in our unit. You get what you pay for and when it's THIS hot out, it's worth every penny.As long as we live in AZ and have to deal with 118+ heat we will be calling on Rescue One to make sure our faces don't melt off. Services: HVAC system maintenance
Kyle O'Hara
May 2023
Scott came out to our house twice in the past few weeks. He is professional, intelligent and kind. He made friends with our dog and went above and beyond in cleaning, explaining and then coming back out when we decided we wanted to subscribe to the company’s maintenance plan for five years.Their ladies who take your call or call you to confirm the appointment are amazing and very responsive.I don’t normally feel like I’m getting an incredible deal when signing up for stuff, but I feel like their plan is extremely generous and something everyone should consider if you need someone to check on your a/c system. Thank you, Scott and thank you, Rescue One! .Service: HVAC system maintenance
Leslie Lane Peabody
May 2023
Matt was AMAZING! I’ve lived here not quite a year. Got an annual inspection. Matt showed me the value of buying a maintenance contract - I buy the contract, the things I needed were covered. The prices were reasonable compared to other companies I’ve used - maybe even too good! And he had a winning personality. He was fun to chat with and I felt like he was my son’s best friend taking care of me.Company had great reviews which made me comfortable letting them even look at my AC unit. I knew I wanted a service contract before he walked in the door because of the reviews. Thanks to everyone before me who wrote a review too! We have to help each other find the diamonds. This company is a diamond!Service: A/C system maintenance
Sandy Stein
May 2023
A friend recommended Rescue One and will most definitely will do the same to my friends. They are very responsive and someone always answers the phone. In a pleasant manner. On off hours they have an answering service, which is very reassuring.I had a new HVAC system installed in Dec., and didn’t have any issues however when I switched to A/C once the temps hit the high 90’s, the new system didn’t cool. Alex, who is a supervisor, came out today and diagnosed the issue and addressed it in a timely manner. He was extremely knowledgeable, professional and friendly. He answered all of my questions and was very thorough in detailing the issue and the fix. He is a great asset and representative to this company.This is my second interaction with Rescue One and both times the staff could not be more knowledgeable, helpful and professional.As I said in the beginning, I highly recommend Rescue One.Services: HVAC system repair
Margaret S
Apr 2023
***** took great care of us. His work was exceptional. He was friendly, informative and extremely thorough. The office personal are always helpful and friendly.
Jacklyn Koza
Feb 2023
Highly Recommend this company if you are looking!! Josh came out today to service our maintenance and he was kind, efficient and very helpful. He had great recommendations as to what would be the most beneficial for our home. He was great!! We purchased a new AC unit through Rescue One Air and the entire process was easy and seamless! We also purchased the maintenance plan through them and it is definitely worth it!Services: Installation
J.B. & Kathy K
Jan 2023
We just had our system serviced by Rescue One Air. The technician name was ****. He was very polite, clean and very efficient. He explained the Air Scrubber system to us and we purchased it. He installed the system and we are very happy with his work and the system. We both would recommend him, the service he does and the new system to anyone. Thank you ****. *************
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
KAthleen CAstillo
Josh came out to service our AC. He was very friendly, professional and knowledgeable. I recommend this company and Josh to anyone and everyone! He took his time and was very thorough. He cleaned the coils outside and also scheduled our duct cleaning for us as wellService: HVAC system maintenance
donman56
I used Rescue One Air to replace my entire A/C system in the house, both upstairs and downstairs units to include the Air Handlers in the attic. I called every single A/C company in Phoenix before I selected this company and the reason I selected this company was because of the responsiveness of Caleb. I had 3 other companies come out to the house to inspect the A/C issues, however he was the only one who Facetimed me from the attic of the house to show me exactly what the problems were. After we made the decision on what needed to be replaced, he then worked with me on the requirements of different units and the pricing. The install happened the next day. Jose, Dean, Chris, and Jordan were on time and knew exactly what they were doing with the install. They have obviously installed complete systems before and knocked the install out in less than 6 hours. They were all professionals and well informed on their jobs. They answered all of my questions while they were installing each component of each unit. I would definitely recommend asking for this team to install your new units. All of the debris in the front yard was cleaned up within the hour (as promised). The follow up with the drywall and paint was fixed the day after. There was a small miscommunication with replacing one of the air vents , however it was a small oversight and was installed the day after the weekend. I would recommend the company if your going to replace the AC system in your house. There is a 10 year warranty with the new system along with a 5 year maintenance contract. I can only hope if there are any issues, Rescue One Air will provide the same level of effort they provided me this last weekend. If there are any issues with the units - I'll continue to update the thread on this post.
Anthony Zasimovich
I definitely recommend calling RA.My man Matthew came to check on my unit for a summer maintenance check and he was absolutely informative without being pushy and was a nice guy all around. He was helpful and gave me a few simple options that helped keep things affordable for patching this unit, and also gave me a good deal for a brand new unit. I will be hitting him up for a unit probably at the end of summer. Better deals for cash buys! ?? thanks Matthew!
Stephanie Scarim
Rescue One has legit been the best house maintenance service we've ever had. We started with them when we bought our house 7 years ago and never regretted it. When our old unit died, they were here the next day to replace it. When we have needed maintenance, the service package covers everything and is worth every penny.We've had Josh come over the last two times to do semi-annual maintenance and I couldn't be happier. Not only was he on time and as polite as a Southern boy in church, he cleaned up after himself and made sure our hose was back in its place. There's never any pressure to buy anything and I trust that the repairs/add ons we've bought have been fully worth it because Josh is so honest and kind hearted, and we've actively noticed a difference in our unit. You get what you pay for and when it's THIS hot out, it's worth every penny.As long as we live in AZ and have to deal with 118+ heat we will be calling on Rescue One to make sure our faces don't melt off. Services: HVAC system maintenance
Kyle O'Hara
Scott came out to our house twice in the past few weeks. He is professional, intelligent and kind. He made friends with our dog and went above and beyond in cleaning, explaining and then coming back out when we decided we wanted to subscribe to the company’s maintenance plan for five years.Their ladies who take your call or call you to confirm the appointment are amazing and very responsive.I don’t normally feel like I’m getting an incredible deal when signing up for stuff, but I feel like their plan is extremely generous and something everyone should consider if you need someone to check on your a/c system. Thank you, Scott and thank you, Rescue One! .Service: HVAC system maintenance
Leslie Lane Peabody
Matt was AMAZING! I’ve lived here not quite a year. Got an annual inspection. Matt showed me the value of buying a maintenance contract - I buy the contract, the things I needed were covered. The prices were reasonable compared to other companies I’ve used - maybe even too good! And he had a winning personality. He was fun to chat with and I felt like he was my son’s best friend taking care of me.Company had great reviews which made me comfortable letting them even look at my AC unit. I knew I wanted a service contract before he walked in the door because of the reviews. Thanks to everyone before me who wrote a review too! We have to help each other find the diamonds. This company is a diamond!Service: A/C system maintenance
Sandy Stein
A friend recommended Rescue One and will most definitely will do the same to my friends. They are very responsive and someone always answers the phone. In a pleasant manner. On off hours they have an answering service, which is very reassuring.I had a new HVAC system installed in Dec., and didn’t have any issues however when I switched to A/C once the temps hit the high 90’s, the new system didn’t cool. Alex, who is a supervisor, came out today and diagnosed the issue and addressed it in a timely manner. He was extremely knowledgeable, professional and friendly. He answered all of my questions and was very thorough in detailing the issue and the fix. He is a great asset and representative to this company.This is my second interaction with Rescue One and both times the staff could not be more knowledgeable, helpful and professional.As I said in the beginning, I highly recommend Rescue One.Services: HVAC system repair
Margaret S
***** took great care of us. His work was exceptional. He was friendly, informative and extremely thorough. The office personal are always helpful and friendly.
Jacklyn Koza
Highly Recommend this company if you are looking!! Josh came out today to service our maintenance and he was kind, efficient and very helpful. He had great recommendations as to what would be the most beneficial for our home. He was great!! We purchased a new AC unit through Rescue One Air and the entire process was easy and seamless! We also purchased the maintenance plan through them and it is definitely worth it!Services: Installation
J.B. & Kathy K
We just had our system serviced by Rescue One Air. The technician name was ****. He was very polite, clean and very efficient. He explained the Air Scrubber system to us and we purchased it. He installed the system and we are very happy with his work and the system. We both would recommend him, the service he does and the new system to anyone. Thank you ****. *************