Massage Envy

$$ • beauty salon, Massage, spa, Skin Care, Massage Therapy

1660 E Camelback Rd Ste #195, Phoenix, AZ 85016
(602) 222-3689

Reviews

  • Evin Reeves
    Oct 2021

    Great hands and professional calming demeanor. Made my first massage experience a great one. Definitely booking again.

  • Veronica Jaap
    Oct 2021

    David W at massage envy on camelback — the best massage. Gifted working on trouble spots. Highly recommend. Book early - he’s in demand!

  • SARAH VASQUEZ
    Oct 2021

    I’ve been going to massage envy since 2007 and I have to say that I always have a great experience. Carlos is amazing.

  • Monica H.
    Oct 2021

    I called yesterday for an emergency appointment. Have been having so much pain causing constant migraines. They got me scheduled for 9am this morning. Dragged myself out of bed through the pain after working late nights just to be told they double booked it. No help no nothing just "I don't know? I don't know." No I'm so sorry. Nothing. Just as I turned away the front desk person puts her fake smile back on for the next one. HI HOW ARE YOU? After showing no Care or support for the screw up.

  • Mary McNally
    Oct 2021

    One of the best massages I’ve ever had. Ben was professional, an excellent masseuse and worked hard to get the knots out of my back and shoulders. I almost don’t want to post this because I might not be able to get an appointment with him after members start booking him. I made sure I booked him in advance.I’ve been sick in bed for over 2 years and ended up with bulging discs in my lower back. I know he will be able to help me loosen up those muscles so walking will be easier and less painful. Thanks for your help, Ben.

  • Ashley Batrouny
    Oct 2021

    Chris is a fantastic massage therapist. He listens to your needs, asks if the pressure is good and gives a great massage. He’s good with trigger points, relaxing and stretching massages.

  • E M.
    Oct 2021

    I want to make sure everyone knows that Jenny that does facials is really the best thing about this location. She's been a doll. The massage side however has really upset me... I had the worst massage of my life today. I understand you are understaffed but not only have I been canceled on 3 times by the therapists I know I could trust, but Saturday when I was canceled on, the next soonest massage was today Wednesday. Im very curious what kind of hiring process this franchise conducts after my experience today. I ended up with worse anxiety than when I came in from one of your therapists. I can't tell if he was inappropriate towards me or not, but most of the massage, he kept focusing on my lower back right above my buttocks and my thighs when I specifically requested upper back and feet only. I was mortified and didn't know how to end it, it was the longest 90 minutes of my life. Half the time he didn't even massage me and kept one hand off of me- who knows what he was even doing. Your website stated that he was a firm pressure therapist but at times I didn't even feel him doing anything but resting his hand on me for a prolonged period of time. The entire thing was creepy and weird. I actually had to call out of my job this evening to process all of this. I left the office in tears and the girl at the front desk didn't seem very surprised or concerned for my well being. I am canceling my massage envy membership immediately even though I have about 6 credits left (thanks to my home office in California continuing to charge me while they were closed the majority of the year). I am traumatized, upset and feel physically ill from what happened today. Stay away from here.

  • Sandra Moreno
    Sep 2021

    I went in for a facial and massage, Jasmine for facial and Sierra for massage. I have to say both these ladies did an amazing job. Both so kind, attentive and great at their job! I feel so much better than I did before I went in!

  • Shandy Smith
    Sep 2021

    I booked an appointment last minute for a facial. They paired me with Jenny and she was awesome. From beginning to end it was like being on a girls day out with a girlfriend. Highly recommend!

  • Sharon Huff
    Sep 2021

    Alexandra was professional and she asked me whatl level pressure I needed and what areas on my body did I need. She did not talk to me during the session which I liked but she did check in with me once to make sure I was okay which I liked as well. Overall great relaxing experience.

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Hours

Monday: 8AM - 10PMTuesday: 8AM - 10PMWednesday: 8AM - 10PMThursday: 8AM - 10PMFriday: 8AM - 10PMSaturday: 8AM - 9PMSunday: 8AM - 9PM