Reviews for ARS / Rescue Rooter
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts credit cards offers military discount open to all
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ARS / Rescue Rooter
121 Winhill Rd, Columbia
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Chris was my service technician. Joey was my my sales representative. Both were prompt, professional and pleasant. He showed me pictures of my 20+ year old HVAC systems’ inside and outside each unit and air handlers. He willingly did a quote to fix and sent a sales representative to give quotes and options on new units. We’re in our 60s and these Raheem units will last the rest of our lives. I really appreciate that both men came on the same day because I had the day off. Our work is scheduled for this Saturday. I can leave another review after the work is complete.
Tyler did an amazing job installing a new water heater in our garage. The old one was in the crawl space and he kept us informed as to different ways he could do the new install. Tyler was very professional and accommodating when answering our questions and concerns! We would recommend ARS to our family and friends in the future!
ARS Representative Steve was cordial, quick, changed our filter with our new filter, good thing I had one cause it don't come with tune up. He sprayed some kinda essential oil into attic heater, made the house smell. Don't know what he did outside. But done quickly, guess no problems. The hubby was with him. Felt he was knowledgeable about things. Oh, told him the fan in unit upstairs was dirty and needs cleaning, but y'all charge $500 to do that.Don't know what was tuned up, but thanks for the smell??Saturday, March 2, 2024. Couldn't do tune up on Friday, March 1st because of rainy weather, according to Representative Chris, so rescheduled.Alot of things about this tune...read full review