Reviews for The Restorators
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Ratings
Google: 4.9/5
The Restorators
18 King St E Suite #1400, Toronto
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There was water damage in my house not long ago. I wasn't sure what is was so I called random plumber to come check it out. The plumber told me that my shower was broken. I went out and bought a new shower and realized the plumber that I found had no idea what he was doing. As frustrated as I was, I started googling again and making sure that I read every review comment and I landed on The Restorators.I reached out to Mark (The Restorators)for help seeing they had amazing reviews on google. Throughout the whole process, they provided excellent service and knowledge. When I called, they responded right away and got to the scene quickly to look at the damage. They took...read full review
We had the unfortunate happen when our toliet malfunctioned and flooded causing water damage throughout our home. We were extremely stressed out and didn't know where to start. We called The Restorators and Mark came to the rescue. He was professional, patient, knowledgeable, and very empathic about our situation. Mark and his crew worked day in and day out to ensure our home was brought back to life, he handled our insurance claim even when they were pushing back Mark did not give up he fights for home owners that may not be as knowledgeable about insurance claims and guided us in the right direction to ensure we were treated with respect and got everything we deserved....read full review
Restorators worked on several areas of our 100-year old home- water damage in basement, on original hardwood floors, warping of plaster in many spots. Mark was very responsive and willing to take on all elements, in contrast to some other companies who only wanted to take a certain piece (e.g. remove damage, but not renovate after). The wood restoration was remarkably well done given its complexity and older wood style (original from 1920s). Ron, the on-site boss, was extremely kind, professional and easy to work with. He too was responsive to feedback and did not hesitate to re-do things to meet our needs. The work did take many months to complete and the schedule was...read full review