New York Tails

Mar 2024

TLDR: reliable service and nice employees, but misleading/inaccurate payment portal that leads to unexpected charges, and told to 'refer to the fine print' by employee who answers phone.NY Tails has been reliable in providing visits for my cat for almost a year now. The employees who stop by tend to send pictures of my cat in a group chat when they visit (every pet owner's favorite) and provide a brief status update. I feel comfortable going away knowing someone is checking up on her. However, their scheduling/payment system is misleading and has, on several occasions, led to unexpected charges for which I was told to 'refer the fine print'. For instance, NY Tails charges...read full review

Nov 2023

NY Tails is fantastic! They really care about the dogs and our dog loves being there. As soon as his special collar goes on, he knows he’s going to Tails and pulls us the whole way there. We also love that they have a private outdoor space so the dogs are able to get some fresh air and sunshine, weather permitting.

Sep 2022

I’ve used NYTails for about a year now for both my dog and cat and they both adore the walkers! They take great care of my babies and will send pictures/comments at the end of the visit. NYTails have been extremely reliable and always on time. It is so easy to book a dog walk or cat visit with them through the phone or on their app online. Highly recommend!