“What a blessing the staff were so friendly yet professional. They took time to listen and solve our problems. Nurse Sandy and Trice were great! We thank them so much for helping us ❤️“
“I was visiting a family member in rural Louisiana, when I missed a step and took a spill. I immediately knew I wrecked my ankle, but decided to wait until we came home to get it checked out, hopeful that it was just a bad sprain. I was able to schedule an appointment first thing in the morning, when I returned three days later, at Wellnow and complete all my registration from my sofa. The level of care I received from Dr. Schnell, the front desk, my nurse (Karia) and the x-ray tech (unfortunately, I don’t recall her name) was top notch! Turns out I fractured my fibula, but I was in and out in about an hour, soft-casted and with enough information to initiate follow-up care. Every one was extremely nice and knowledgeable, and made an otherwise not-so-great situation, a very pleasant experience (especially on my wallet vs. an E.R. bill!). Highly recommend them for your immediate care needs! Thanks to all and keep up the good work!“
“I came in a week ago and I have to say, the professionalism is astounding! Dr. Khan made me feel like I was the most important person on earth and explained everything in terms I could understand. I refrained from writing a review until I had enough time to make sure the treatment he gave me worked, and my god did it work. I feel as good as new! Thank you Dr. Khan.“
“Went here for a drug test , Rhonda really nice person took me in ,even though she was about to take her break got this drug test out the way in time thanks again“
“They are wonderful, from start to finish. One employee who really stands out is Ameer. He has done all of my Covid tests and he seriously is amazing---friendly, efficient, helpful, and really cares. He even called me after hours to give me the results of my test. Southwest Urgent Care is truly lucky to have Ameer!“
“Took my son here for ear issues .We got appointment same day,we went got called right on time doctor took care if issue,recommend going here. DOCTOR ON DUTY was caring and listened....Thanks“
“I was really nervous going in. General healthcare as a trans individual can be pretty scary... Luckily, the NP that helped me out, Jerusha, was incredibly sweet, understanding, and helped me get the medication I needed!“
“I’ve only been going to this facility for less than a year but both Dr. j and Melissa are both awesome they get me in for appointments usually the same day and they really are great doctors“
“My Son had pink eye and we had to wait past our appointment but nonetheless they prescribed my Son drops and it went away. My insurance had no copay. I would definitely go again for something minor.“
“My husband had his ears flushed this afternoon at 2:45 from a very, nice, understanding woman working in the clinic. We really appreciated her concern. I would highly recommend this facility to anyone looking for immediate help with their health. Once again 4 thumbs up for the nice clinic worker. Keep up the good work.“
“Brought my son here today for an ear infection. Everyone including the ladies at the front were very courteous. My son was roomed right away and the provider that saw him was really nice and thorough with the exam. I highly recommend OSF Oncall!“
“The NP could not do enough for me. I had been dealing with a bad cold that refused to go away. When I finally went to urgent care, the stated wait time was 3 hours. However, I was seen in less than half of that. The NP still spent time with me, not rushing, and did a thorough exam. She then had me stay for a breathing treatment and came back in afterwards to see if my lungs sounded better. She sent my prescriptions over to my pharmacy immediately. The standard of care was excellent.“
“Everything was perfect for me short term waiting. Medicine from pharmacy quickly.Great NP Thanks“
“Very clean facility. Very nice Doctors, nurses and receptionist. Speedy health care services.“
“It is best to arrive early. The service will be expedited professionally and quickly during early appointments.“
“Good Team of Doctors and NP’s for Primary and Urgent Care concerns.All services under one medical shop.“
“Great thorough care was given to my husband after he became very ill. The check in was simple and we were giving a room and seen by staff immediately. The Doctor, nurse and technician were very thorough and they were able to pinpoint his illness and prescribed medication to fight his symptoms. We’re pleased we didn’t let the bad reviews sway us from choosing this facility in a time of need. We highly recommend coming here if you have a medical emergency.“
“I came in during the morning hours in severe pain and vomiting. The wait was quite long but it’s an emergency room and I think that’s to be expected. The issue I had was presenting atypically and I am very grateful that the emergency room physicians, while maybe a little reluctant, believed my concerns and investigated further because I ended up having emergency surgery the same day. While they’re not perfect, I’m grateful for the care I received.The diagnostic team was comforting and professional.My surgical team was amazing and one of the nurses (Kameron) I had during my stay was also stellar and attentive.“
“This medical office is nice and clean. I was able to book an appointment easily. The staff here were exceptional and professional.“