Urgent Care near Mount Prospect

“Being able to articulate my health issues in my own language is truly a great privilege. Expressing my health concerns enables me to receive accurate diagnosis and treatment, which is an important step for me. Thank you for this support.“

“One of the best immediate care experiences I have ever had. They suggested all the tests I wanted and gave me information and a prescription to help my issue. Just a wonderful experience even tho I was really sick.“

“Great staff, very friendly and caring. Fast service at affordable prices. Overall, it was a great experience. I will use this facility from now on.“

“Lisa you are best person and best customer service I ever received I’m truly appreciate it and thank you“

“Went in for a stress fractured femur. Loved the experience. Everything was very efficient and to the point.“

“They were great! I got in quickly and they were very friendly and helpful. I got a prescription quickly as well. I'd definitely go there again.“

“Was there on New Year’s eve. Daughter had a small fracture. The facility is very clean and not crowded. The lady at the front desk was respectful and helpful. So were the doctor, his assistant and the nurse. Received the help we needed and I am very grateful for it! Thank you.“

“I have been a patient of Dr. Lopez for many years. Recently I had a total knee replacement. I highly recommend this practice. I felt very confident in Dr. Lopez and his staff. Debbie his nurse, his assistant Joe as well as the billing staff all were available to answer any questions I had before as well as after my surgery. When or if the time comes when I will need my other knee taken care of I will have Dr. Lopez and his staff take care of me again.“

“I live in Chicago during the week for work, and have for several years, yet all my doctors are in another city. When I can pre-plan an appointment, I have the flexibility to return to the other city for it. I really like my doctors, after many years of great relationships with them, so have chosen so far not to leave them and find new doctors in Chicago. This has worked really well so far, because I haven't been sick enough to need to see a doctor THAT DAY. This all changed a few weeks ago, when I returned from a trip to a convention with a bad case of what I figured was either bronchitis (which it was, coupled with a sinus infection) or pneumonia (which it was just starting to be). The day after my most miserable flight home (the flight was fine, but I felt lousy and was all congested and coughing, and I feel so sorry for the people who had to sit near me!), I decided I had to see a doctor, and soon. And I felt too lousy to make the three-hour trip back to see my usual family doctor. So I checked online with my insurance company to see which nearby walk-in clinics were included in our network, and was relieved to see that the CVS Minute Clinics were in-network, and that there were several nearby. I chose this one because it's about halfway between my home and office, and on my regular commuting route, so figured it would be most convenient if follow-up was needed. I tried to make an appointment online, but after first telling me I could, the app then told me this function was unavailable. I checked the app for the approximate wait time, and when I saw in the early afternoon that it had dropped from about 90 minutes to about 25, I headed out. Once there, I was only second in line, and was seen in about 30 minutes, maybe less. The check-in process was easy -- all online, using a keyboard and monitor in the waiting area. I really liked the nurse practitioner who saw me, Caitlin. She was extremely friendly and personable (even asking to see a video of my daughter's singing performance when I mentioned the purpose of the convention I'd just attended), conversed with me compassionately and intelligently about my symptoms, examined me thoroughly, and clearly explained the diagnoses and treatments (there were several of each). She sent the prescription orders directly to the store pharmacy online (after confirming with me that this is where I wanted them sent), had me use the prescribed inhaler under her supervision for the first time after I picked up the meds at the pharmacy, then re-checked some of my vitals a few minutes later to confirm that it was doing its job. In summary, I felt like I was in my own doctor's office, receiving the same excellent treatment I was used to receiving there. Two days later, I received a call from the clinician on duty, to ask if the medications were working and I was feeling better. (At the time I felt like I'd improved significantly from Monday, and told her this, but was still at home resting and recuperating trying to get over it.) This was much appreciated, and a nice touch that even my own doctor's office doesn't do. Unfortunately, as has been the case with many of my fellow convention-goer friends, I still hadn't shaken all of my illness a week after finishing the first round of antibiotics, so I ended up back at the Minute Clinic two and a half weeks after my first visit, this time seeing a nurse practitioner named Monica. She was also very nice, and very thorough, and I again felt very well cared for. I asked Monica if she and Caitlin job shared, and she explained that yes, they were the two "regulars" there, and they alternated weekends, and also had some floating NPs who filled in the extra hours. Overall, I was very, very impressed (and very pleasantly surprised) with the care I received. The only time I've used a similar facility was to get a shot for my daughter, that we found out at the last minute she needed before she started college, so I didn't have any true experience with a walk-in clinic for treating an illne“

“Astoundingly efficient office. The office is easy to locate and very clean. Some of the outside office waiting area furniture is a bit aged but still serviceable, I'd probably say they'll replace or refurbish the furniture in a year or so. The clinic rooms are extremely clean and very well maintained. The clinic rooms put the waiting area to shame. Intake nurses are polite and conversational. They're willing to take time to collect and explore medical history. The APN (care provider) is very efficient in their provision of care. They do not argue with a persons needs. They go above and beyond to make sure that the patient is the driving force in the room and the provider a validating and prescribing agent. Instead of the provider talking down to patients with chronic conditions the provider lets patients decide their care needs and aids the navigation. It's truly a collaborative care environment unlike some offices I've been in where providers are controlling and have the final say in everything. This is a prime go to clinic for most minor needs. That said it might not be a fit for more major needs. There's the large Des Plaines care center for more extensive needs such as the need for an on-site blood laboratory and point of care blood testing. For your basic sinus infections and pneumonias etc this office will do the job efficiently and quickly. For more involved rare organisms, you might want to consider the larger urgent care / outpatient center. Choose carefully based on the severity of your condition. Also, don't bother with instant quick care video visits. They'll just waste your time and have you go to urgent care. This clinic has been a go to for my healthcare for years and will remain that way.“

“I had a great experience with Dr Park today. I’ve been looking around for a place that would do a thorough exam and although we didn’t find the root cause of my sinus infection and bronchitis today, he did rule a lot of things out and did everything he could to help me and answer all of my questions, which at the end of the day was reassuring. What was refreshing was that he spent time explaining the basics, which is sometimes taken for granted but is surprisingly helpful instead of having to Google search everything and wind up down a rabbit hole of information. Dr Park helped me interpret the options for treatment available to me and I felt like I left with a lot more information than I had when I got there, and that’s exactly what I needed to make decisions about what medicine to take for my horrible sinus infection. I also got a PCR test, which is hard to get covered by insurance unless it is specifically ordered by a doctor after the Covid emergency ended May 12.“

“A true gem indeed! Very affordable service! Friendly medical staff. Conveniently located in Walgreens!“

“This Immediate Care is the Best!! They're so friendly and nice. It's easy to make an appointment over the phone. Or not a long wait of you just walk in. The staff & nurses are so nice. The doctors are very knowledgeable & personable & friendly. They take time to answer your questions & concerns. And you are still out the door pretty quickly. This is the Best immediate care that we've ever been to.“

“I love this place! The staff is so friendly especially Diana. Everytime I ask for an appointment they get me in right away. This facility is clean and organized and the receptionist are always there to answer all my questions! 10/10 service“

“I just went to the advocate clinic in Walgreens to get ear wash the staff was very nice . Anna Maloney was so nice she explained everything I should do to prevent ear wax no body never did she has excellent patients care thank you for great service“

“They are really nice people is my first time there, they help me with my information thank you so much.“

“I have had fantastic care the three times I've gone here - two of which I didn't have an appointment. I'm seen promptly. A MD or DO comes in after the nurse. Takes the time I need to answer any questions. I wish I could make this my primary care doctor.“

“Dr. Ninan and Kenneth in lab are the very best. I'm very satisfied with the care and support that they provided.“

“I never had issues with the immediate care at this location. The doctors, nurse practitioners and staff are very competent, helpful and professional. Waiting time is reasonable depending on how busy they may be at the time one arrives for care and the severity of the illness or injury.“

“This is my third visit in northwest community healthcare.First, I took there my 11 years old son. He had a pencil lead on his hand. They did a great work and they took out. After taking it out, they also had the x-ray, make sure that no pieces left inside of his hand. It was awesome.Second one was with my daughter. It was all great. Third one was my six years old boy. It was great as well.I would definitely recommend this place.“