Reviews for Ergeon
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Hours
Monday: 8AM - 8PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 8PM
Thursday: 8AM - 8PM
Friday: 8AM - 5PM
Saturday: 8AM - 6PM
Sunday: 10AM - 3PM
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Ratings
Google: 4.9/5 BBB: A+Ergeon
4377 W Point Loma Blvd Unit B, San Diego
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Nicole was very patient & professional throughout getting the quote. I appreciate all her questions during our video call to review the project. Her knowledge of the CAD program that helped with showing me the project & quote was great. Nice not to have to do a face-to-face meeting that could impact my schedule. Thanks Nicole for the great service!
Working with Ergeon has been overall very good. They installed 1200+ sq feet of fencing on our property. The initial process is great, and we did the whole bid/estimate process via video calls and email/web. Made it easy for everyone. Ergeon was the lowest bid out of the 3 companies I contacted.The crew that installed our fence was great. We're still finding random nails in weird spots, but nothing that was a danger to anyone.My previous review was in regards to their warranty policy. I had some issues with the fence outside of the 90 day warranty that were NOT as a result of anything we did (we didn't smash down the fence) and their initial response was "Sorry". However,...read full review
We did not end up moving forward with a fence install, so this review is only for the customer service. I had a great experience working on finalizing a quote with Kelly. She was very quick to respond and provided updated line items with a full cost breakdown every time we had a change while negotiating with our neighbor. In soliciting various quotes, Ergeon's was the easiest to understand and was the most comprehensive.