“TLDR: HIGHLY RECOMMENDED!! Look no further if you want an honest, capable, professional plumber.I got connected to Frank from a friend who highly recommended him. I'm thankful because the entire experience may be the best I've had for any home improvement/maintenance/repair service. Frank was responsive and communicative from start to finish. He was patient in helping us understand the problem and the steps that he would take to remedy our situation. I didn't know the size of the regulator that needed to be replaced and he came out early in the morning to check for himself, went to purchase the part, and then came back. I felt like he cared about making sure that we were satisfied before he considered the job complete. It was a truly positive experience for what has been part of a stressful problem for us.“
“I was having mysterious water discharge from a drainage pipe in my yard to the street and some other issues with my home plumbing. I've had other plumbers in the past who would just look and make "guesses" as to the source of the water and brush it off but never a definitive answer. I asked my friend who works for a water damage restoration company who he recommended and he said to call Papa's plumbing and they really went above and beyond to help me. 1) Christine got me set up. I am technically outside their coverage map on Yelp, but she still accommodated me and scheduled me without hesitation. 2) Jay was my technician and he arrived 15 minutes early. I felt bad since I was late coming home from work but he was very kind and didn't mind waiting for me. He then took a good amount of time walking my property with me and listening to all my concerns before troubleshooting the problem drain. He predicted the problem and confirmed it with a snake inspection camera to show me exactly what was happening. Ultimately his problem solving saved me a ton of $$$ and worry.“
“I’ve known Gary for years, and he’s always been a great solid guy. I had a super problematic bathroom sink stoppage, a recurring problem in this old house. Gary showed up quickly, pleasant as always, and had my sink flowing better than it ever has in a matter of minutes. I will absolutely be using Americana Plumbing whenever I have plumbing needs!“