I installed hunter douglas blinds 17 years ago when I built my house.This October I went to Brent with a broken gear mechanism. Brent explained to me they discontinued that specific make and model and that the blinds were gauranteed for life. There were 5 sets all beside each other. Brent went work! I just picked up 5 new units, all under warranty! Unbelievable service in this day and age!
May 2023
Stellar customer service and problem solving of drapes that had come with the house and had the track coming out of the roof; Brent took care of the drycleaning, showed me options to rehang/re-use the drapes (which were black out and heavy and wonderful!) and was trusted to do the install without me home. He provided me with pictures as soon as he was done, texted promptly and also picked up the phone with every call I had for him (granted they weren't many but the fact he just didn't let it go to voice mail, stood out). Pleasure to work with.
Nov 2022
It is great to find really a really responsible business in today's world. SP interiors and Brent go out of the way to help their clients and are reliable and professional in their services. Thank you.
I installed hunter douglas blinds 17 years ago when I built my house.This October I went to Brent with a broken gear mechanism. Brent explained to me they discontinued that specific make and model and that the blinds were gauranteed for life. There were 5 sets all beside each other. Brent went work! I just picked up 5 new units, all under warranty! Unbelievable service in this day and age!
Stellar customer service and problem solving of drapes that had come with the house and had the track coming out of the roof; Brent took care of the drycleaning, showed me options to rehang/re-use the drapes (which were black out and heavy and wonderful!) and was trusted to do the install without me home. He provided me with pictures as soon as he was done, texted promptly and also picked up the phone with every call I had for him (granted they weren't many but the fact he just didn't let it go to voice mail, stood out). Pleasure to work with.
It is great to find really a really responsible business in today's world. SP interiors and Brent go out of the way to help their clients and are reliable and professional in their services. Thank you.