Reviews for Hicks Plumbing Inc.
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.1/5 BBB: A+Hicks Plumbing Inc.
2406 Greensboro Ave, Tuscaloosa
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I cannot say enough kind things about this business. I had a tub that would not drain no matter what we tried. We called Hick’s and they came out a few days later to take a look at it. They determined it was the design of the tub that made it hard to drain (and some installer error on our builders part), but instead of recommending that we get a new tub they searched high and low for the parts to fix it. They had no luck finding the parts because the tub was such an odd design, but they didn’t give up. They found a way to make it work and they diligently worked get it operating for us. They apologized for how long it too and offered us a discount but I was so impressed...read full review
We called and made "an appointment" for someone to come and inspect our home plumbing system.Someone was to come on Wednesday or Thursday of that week.Nobody showed on either day. We called Thursday to inquire if anyone would be coming. The person who answered said someone would be there. But couldn't give us a time frame No one ever showed.I called the next day on Friday to check the status of our appointment. I called several times that morning and no one answered.Not a professional outfit. Seemingly litte care given to providing good customer service.
Absolutely SO grateful for this company. They worked so hard, so quickly to get the job done and were absolutely wonderful. We will definitely be using their services again and are very pleased with the result. Keep it local!!!Services: Sewer repair