Reviews for Direct Restoration

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Dec 2023

We’d engaged Direct Restoration, initially speaking with Derek for an estimate which was completely reasonable, to restore and repair manifold ceilings and walls in our home after the heartache and chaos of a Poly-B (boo!!!) plumbing rip-and-replace project. The guys from DR were absolutely fabulous, and I mean everyone! The repairs they did (Quan and David) were impeccable and perfect, down to texturing and colour-matching. They did a massive amount of work, completed it on time, and under the estimate. You’d honestly never know that any damage had ever occurred, and this included a job I thought would have been impossible to pull-off (repair to a California knock-down...read full review
Oct 2023

From the time our basement flooded to completion of the work by Direct Restoration, Derrick and his team took very good care of us. They were there within hours after the flooding cleaning up and making sure nothing further was damaged. We knew we were in good hands. They were professional, helpful and provided excellent customer service.
Sep 2023

I have used Direct Restoration for my own water/flood emergencies at least 4 times now (... terrible luck!). Every time, they help me turn a horrible situation into something tolerable. The customer services and responsiveness are top notch. The project managers (Alex and Derek) called me regularly for updates, even when I was in a different time zone on the other side of the world. Their work and strong communication provided me with reassurance that my home(s) would be restored to their prior glory, and they respected my wishes to do so with as few chemicals as possible. Lastly, they went to a heroic effort to do one of my jobs in a record speed (less than one week...read full review

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From Direct Restoration

Direct Restoration is a locally owned and operated company. Since opening our doors in 2011 with only 5 employees we have expanded to over 40 employees working out of a 12,500 square foot facility. With a specialization in property damage restoration and repair, our fully skilled and trained employees are ready to meet any need. From small residential needs to large commercial losses, we are uniquely equipped to provide cost effective and timely solutions.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours